QIMA

Quality control, auditing, testing, and compliance

Audit Operation Coordinator

Business OperationsConfirmed live in the last 24 hours

Full-timeVacoas-Phoenix, Mauritius$20k - $25k /moIn-person

About the Job

Requirements

A bachelor's degree or equivalent is required.
Excellent command of spoken and written French and English is required.
Good knowledge of Microsoft Office tools, including Word, Excel, PowerPoint, and Outlook, for managing dashboards and professional communication is required.
The role requires precision and determination in task execution.
The role requires the ability to work independently and manage priorities in a dynamic environment.
The role requires communication and interpersonal skills to collaborate with team members and external stakeholders.
The role requires organization, proactivity, and versatility.

Responsibilities

Coordinate with the audit coordination team to ensure successful implementation of the audit schedule in the EMEA zone, in line with client timelines and requirements, and report audit progress to the manager.
Cover for coordinators in their absence.
Update customer order progress dashboards.
Liaise with sales teams to resolve coordination issues and ensure stakeholders are informed of potential delays or schedule changes.
Assist the audit manager in tracking customer requests, participate in client meetings, and support the audit manager on certain projects and administrative tasks.
Manage supplier relationships from operational setup, including supplier onboarding and engagement, through service scheduling.
Plan and allocate resources according to service types, inspectors' and auditors' expertise, and transport cost optimization.
Provide daily operational support to auditors and suppliers.

Desired Qualifications

Spoken Italian is an advantage for this position.

Job Description

Job Brief:

In this key role, you will be responsible for providing essential support to the manager by coordinating audits and assisting the coordination team in finding qualified auditors and tracking customer orders. You will play a crucial role in the organization and smooth execution of audits while serving as a point of contact when needed.

Duties & Responsibilities:

Audit Coordination: In collaboration with the audit coordination team, you will ensure the successful implementation of the audit schedule in the EMEA zone, in line with our client’s timelines and requirements and report the progress of audits to your manager. You will take over for coordinators in case of absence.
Customer Dashboard Tracking: You will ensure the updating of customer order progress dashboards. You will liaise with the sales teams to resolve coordination issues and ensure that all stakeholders are informed of any potential delays or changes in the schedule.
Support: You will assist the audit manager in tracking customer requests and participate in client meetings. You will also support the audit manager in certain projects and administrative tasks.
Suppliers’ relationship management from operation set-up (supplier onboarding and engagement) to actual service scheduling.
Resource planning and allocation according to service types, inspectors and auditors’ expertise, transport cost optimization.
Ensure some daily operational support to our auditors and to the suppliers.

Qualifications

Bachelor's degree or equivalent
Italian spoken language will be an advantage for this position.
Excellent command of French and English, both oral and written.
Good knowledge of Microsoft Office tools (Word, Excel, PowerPoint, Outlook) for managing dashboards and professional communication.
Precision and determination in task execution.
Ability to work independently and manage priorities in a dynamic environment.
Excellent communication and interpersonal skills to collaborate effectively with team members and external stakeholders.
Organized, proactive and versatile.
Precision and determination in task execution.
Ability to work independently and manage priorities in a dynamic environment.

Additional Information

Monthly Numerical Salary Max: 25000
Monthly Numerical Salary Min: 20000

About the Company

QIMA

Quality control, auditing, testing, and compliance

QIMA provides quality control and compliance services to brands, retailers, and importers. It offers inspection, auditing, and testing to ensure product safety, supplier performance, and regulatory compliance across manufacturing facilities worldwide. The services translate into real-time supply chain intelligence that helps clients monitor and improve quality and ESG-related outcomes, with fees-based revenue supported by accreditation from regulatory bodies and international standards. Unlike firms that offer only one aspect of QA, QIMA combines multiple assurance activities with a trusted, accredited framework and simple, client-focused service to give end-to-end visibility and control over supplier performance. The company’s goal is to help clients produce trustworthy products while prioritizing client satisfaction, integrity, and simplicity in operations.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Hong Kong
Founded: 2005

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