Full-Time

Insurance Claims Specialist

Posted on 11/23/2024

DoorDash

DoorDash

10,001+ employees

On-demand food delivery service

Food & Agriculture
Consumer Software

Junior, Mid

Company Historically Provides H1B Sponsorship

Tempe, AZ, USA

Hybrid schedule requiring in-office presence 4-5 days a week during onboarding, and 2-3 days a week thereafter.

Category
Insurance
Finance & Banking
Required Skills
Operating Systems
Requirements
  • 1+ years of experience handling bodily injury claims
  • 2+ years of experience managing personal lines, commercial lines, or general liability claims.
  • Experience working with or for a gig or sharing economy company
  • Experience handling high-priority escalations and working promptly to provide resolutions
  • Enthusiasm for Insurance
Responsibilities
  • Review loss reports and supporting materials for workers' compensation and occupational accidents.
  • Addresses escalating incidents. This involves identifying potential issues, assessing the severity of the risk, and taking appropriate steps to mitigate the risk and prevent further escalation. It also means maintaining detailed records of the incident and following up with stakeholders to ensure that the issue has been resolved.
  • Contribute to process improvements and provide constructive input regularly.
  • Partner with leadership to manage ongoing projects. This involves working closely with management to set project goals, establish timelines, and allocate resources.
  • Enjoy a hybrid work schedule.
  • Enter accurate data in CRMs, G-Suite, and related tools.
  • Manage multiple operating systems simultaneously.
  • Maintain a high level of confidentiality and ensure that sensitive information is not disclosed to unauthorized parties.

DoorDash connects customers with local and national restaurants for on-demand food delivery, primarily in the United States, Canada, and Australia. The platform allows users to browse menus and place orders, catering to individuals and restaurants alike. DoorDash operates a three-sided marketplace involving customers, restaurants, and delivery drivers, earning revenue through commission fees from restaurants and delivery fees from customers. The company's goal is to leverage technology to enhance the food delivery experience and continue expanding its market presence.

Company Stage

IPO

Total Funding

$2.4B

Headquarters

San Francisco, California

Founded

2013

Growth & Insights
Headcount

6 month growth

4%

1 year growth

18%

2 year growth

31%
Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with David's Bridal opens new revenue streams in high-touch retail sectors.
  • Reduced-price DashPass for SNAP/EBT recipients expands customer base and market penetration.
  • Expansion into grocery delivery with major chains strengthens daily consumer engagement.

What critics are saying

  • Increased competition from companies like Gopuff may erode market share.
  • Expansion into non-traditional categories may dilute brand identity.
  • Logistical challenges in bridal wear delivery could lead to customer dissatisfaction.

What makes DoorDash unique

  • DoorDash offers on-demand delivery for non-traditional items like wedding dresses.
  • The company integrates digital payment solutions for enhanced user convenience.
  • DoorDash uses advanced machine learning for security and unauthorized access detection.

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Benefits

Health & Wellness - Premium medical, dental, and vision insurance plans, including fertility coverage. Monthly gym and wellness reimbursement.

Compensation - Competitive salary with bi-annual performance reviews. Meaningful equity opportunities - with quarterly vesting.

Time When You Need It - Flexible vacation days for salaried employees. Generous vacation and sick days for hourly team members. Paid Parental Leave to support our DoorDash families.

Flexible Work Support - At-home office equipment and monthly WiFi support while working from home. Enjoy your favorite lunch on us while working in one of our offices.

INACTIVE