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Full-Time

Insurance Claims Specialist

Confirmed live in the last 24 hours

DoorDash

DoorDash

10,001+ employees

On-demand food delivery service

Consumer Software
Food & Agriculture

Mid

Tempe, AZ, USA

Hybrid schedule; required in-office presence 4-5 days a week during onboarding, then at least 1 day a week.

Category
Insurance
Finance & Banking
Requirements
  • 1+ years of experience handling bodily injury claims
  • 2+ years of experience managing personal lines, commercial lines, or general liability claims.
Responsibilities
  • Review loss reports and supporting materials for workers' compensation and occupational accidents.
  • Addresses escalating incidents. This involves identifying potential issues, assessing the severity of the risk, and taking appropriate steps to mitigate the risk and prevent further escalation. It also means maintaining detailed records of the incident and following up with stakeholders to ensure that the issue has been resolved.
  • Contribute to process improvements and provide constructive input regularly.
  • Partner with leadership to manage ongoing projects. This involves working closely with management to set project goals, establish timelines, and allocate resources.
  • Enter accurate data in CRMs, G-Suite, and related tools.
  • Manage multiple operating systems simultaneously.
  • Maintain a high level of confidentiality and ensure that sensitive information is not disclosed to unauthorized parties.

DoorDash connects customers with local and national restaurants for on-demand food delivery, primarily in the United States, Canada, and Australia. The platform allows users to browse menus and place orders, which are then delivered by drivers known as "Dashers." DoorDash stands out by utilizing technology to create a three-sided marketplace that benefits customers, restaurants, and Dashers, generating revenue through commission and delivery fees. The company's goal is to be a leading player in the food delivery market while enhancing the user experience.

Company Stage

Series H

Total Funding

$2.5B

Headquarters

San Francisco, California

Founded

2013

Growth & Insights
Headcount

6 month growth

5%

1 year growth

12%

2 year growth

28%
Simplify Jobs

Simplify's Take

What believers are saying

  • DoorDash's continuous innovation, such as the introduction of alcohol delivery in new markets, opens up additional revenue opportunities.
  • The company's strong market presence and brand recognition make it a stable and attractive employer in the competitive gig economy.
  • Strategic partnerships and promotions, like those with McDonald's and Cold Stone Creamery, provide employees with unique opportunities to work on high-visibility projects.

What critics are saying

  • The highly competitive food delivery market requires constant innovation to maintain market share, posing a risk of falling behind.
  • Regulatory changes, such as those affecting gig economy workers' rights, could impact DoorDash's operational model and profitability.

What makes DoorDash unique

  • DoorDash's three-sided marketplace model effectively balances the needs of customers, restaurants, and delivery drivers, setting it apart from competitors who may focus on only one or two of these groups.
  • The company's strategic expansion into alcohol delivery and international markets like Canada and Australia diversifies its revenue streams and reduces dependency on the U.S. market.
  • DoorDash's user-friendly platform and innovative membership programs like DashPass enhance customer loyalty and engagement, distinguishing it from other food delivery services.

Benefits

Health & Wellness - Premium medical, dental, and vision insurance plans, including fertility coverage. Monthly gym and wellness reimbursement.

Compensation - Competitive salary with bi-annual performance reviews. Meaningful equity opportunities - with quarterly vesting.

Time When You Need It - Flexible vacation days for salaried employees. Generous vacation and sick days for hourly team members. Paid Parental Leave to support our DoorDash families.

Flexible Work Support - At-home office equipment and monthly WiFi support while working from home. Enjoy your favorite lunch on us while working in one of our offices.