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UnitedMasters

Music distribution platform for independent artists

Senior Business Director

Account ManagementConfirmed live in the last 24 hours
Full-timeBrooklyn, NY, USARemote

About the Job

Requirements

  • Exceptional business judgment and the ability to connect marketing decisions to broader client goals, organizational dynamics, and commercial outcomes.
  • Executive presence and communication skills, including the ability to read complex rooms, tailor counsel to different stakeholders, and navigate sensitive issues with discretion.
  • Strong strategic fluency and the ability to turn ambiguity into clear, actionable direction without prescribing the creative solution.
  • Commercial acumen across scopes, staffing models, forecasting, profitability, and investment decisions.
  • Ability to lead and inspire multidisciplinary teams, resolve tension constructively, and create accountability without relying solely on hierarchy.
  • A growth mindset, with the curiosity and proactivity to identify unmet client needs and translate them into meaningful opportunities.
  • Cultural fluency and a strong understanding of how contemporary culture, audiences, and communities influence brands and business.
  • Sound prioritization and decision-making skills in a high-volume, fast-moving, and highly visible client environment.
  • A coaching orientation and the ability to raise the performance, confidence, and judgment of other leaders.
  • Ability to balance client needs, creative ambition, executional feasibility, team sustainability, and financial health.
  • 10+ years of experience leading integrated client relationships within a creative, marketing, or communications agency, including demonstrated success operating at the Business Director or equivalent level.
  • Proven experience owning senior client relationships, complex integrated campaigns, organic growth, account economics, and cross-functional team leadership for a major consumer brand.
  • Demonstrated experience coaching and developing account leadership talent while independently navigating high-stakes client and business decisions.

Responsibilities

  • Own the overall health, performance, growth, and senior client relationships for a flagship national account.
  • Serve as a trusted strategic advisor to Director-level stakeholders, shaping agendas, influencing decisions, and constructively challenging clients with a clear point of view.
  • Translate complex business, consumer, category, and cultural dynamics into clear strategic direction and stronger creative work.
  • Lead integrated teams across Business Leadership, Strategy, Context, Creative, Program Management, Production, Analytics, and Partner Agencies, creating clarity around objectives, priorities, roles, and decisions.
  • Ensure work meets Translation’s standards for strategic rigor, creative ambition, cultural excellence, and client readiness before presentation.
  • Develop and drive the organic growth strategy, identifying and converting opportunities across stakeholders, business units, audiences, and workstreams.
  • Co-own account financial health with Program Management, including revenue, profitability, staffing, forecasting, scope performance, and investment recommendations.
  • Anticipate relationship, delivery, and commercial risks, intervening before they affect the client partnership, the quality of the work, team health, or profitability.
  • Lead, coach, and develop Business Supervisors through clear expectations, ongoing feedback, performance reviews, and meaningful development opportunities.
  • Contribute to agency leadership through new business, recruiting, shaping departmental standards, cross-functional improvements, and the development of future Business Leadership talent.

Desired Qualifications

  • Experience leading a large, complex, or matrixed national account across multiple stakeholders and workstreams.
  • Experience in QSR, retail, CPG, telecom, financial services, sports, entertainment, or another high-velocity consumer category.
  • Experience working within or leading an integrated agency team or multi-agency ecosystem.
  • Experience leading culturally specific or multicultural marketing while connecting the work to a broader brand and business strategy.
  • Track record of identifying and converting organic growth opportunities.
  • Experience leading scope development, staffing recommendations, forecasting, and profitability management.
  • Experience supporting new business pitches, agency initiatives, recruiting, or talent development.

About the Company

UnitedMasters

Music distribution platform for independent artists

UnitedMasters is a digital platform that distributes music for independent artists, acting as an alternative to traditional labels. It makes music available on streaming services, online stores, and social platforms, helping artists reach a global audience while keeping ownership of their master recordings. The platform also provides data analytics, marketing tools, and creative services to grow an artist’s fan base, with artists retaining full ownership. Revenue comes from the premium UnitedMasters SELECT plan, which offers extra benefits like event invitations, collaboration opportunities, and access to industry voices.

Company size
501-1,000
Company stage
Series C
Total funding
$240M
Headquarters
New York City, New York
Founded
2017

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