Guest Experience Trainee - W Insider

Trainee, Guest Experience / W Insider, W Costa Navarino (2027)

Costa Navarino · Pilos, Greece · Contract · Posted 2026-10-07

Workplace: on_site

Department: W INSIDER

Description

Be Part of Our Story. Grow with Us.

Costa Navarino is a sustainably driven destination in Messinia, on the southwest coast of the Peloponnese, where people, nature, heritage and community come together to create meaningful experiences. Respect for the region, its people and its natural environment is at the heart of everything we do.

Home to four 5-star resorts, The Romanos, a Luxury Collection Resort, The Westin Resort, Costa Navarino, W Costa Navarino and Mandarin Oriental, Costa Navarino, the destination also brings together four signature golf courses, more than 40 restaurants and bars, over 50 retail shops and services, three spa centers, a collection of luxury villas for private ownership, Navarino Agora and a wide range of sporting, cultural and outdoor experiences.

This diversity creates opportunities across many areas of expertise, where associates can grow professionally, broaden their experience, and contribute to the continued evolution of the destination.

We are looking for a Trainee, Guest Experience / W Insider to join our team. In this role, you will have the opportunity to contribute, learn and grow while helping shape the experiences and impact we create across Costa Navarino.

In this position, you will support the W Insider team in creating personalized and memorable guest experiences while gaining hands-on experience in luxury hospitality.

Responsibilities

• Personally welcome and recognize loyal members and repeat guests.
• Review daily arrivals and ensure welcome amenities, preferences and special requests are prepared.
• Engage with guests in public areas, especially during peak hours. Anticipate needs and create personalized experiences.
• Follow up on guest complaints, concerns and service requests with the support of the Team Leader.
• Work closely with other departments to ensure prompt resolution and smooth guest service.

Requirements

• Currently studying Hospitality, Tourism or a related field.
• Strong communication and interpersonal skills.
• Professional communication skills with guests and colleagues.
• Fluent in Greek and English, both written and spoken.
• Basic computer skills.
• Guest-focused, positive and team-oriented approach.

Benefits

What We Offer:

• Private Medical Plan
• Accommodation in the vicinity of Costa Navarino (for eligible associates)
• Meals Provided On-site
• Uniform & Laundry Service (where applicable)

Personal & Professional Growth:

• Ongoing Training & Development Opportunities
• Opportunities for Task Force Assignments at Marriott Hotels Abroad
• Experience in a Multicultural & International Work Environment

Wellbeing & Perks:

• Use of Costa Navarino Facilities (subject to internal policies)
• Access to the Support Room - Online Wellness Platform
• Recognition & Wellbeing Initiatives
• Employee Discounts & Associate Benefits at Marriott Hotels Worldwide

Ready to be part of our story? We would love to hear from you.

Apply today and grow with us at Costa Navarino.

Apply

Apply at Costa Navarino

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