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Ohio State University

Public research university in Columbus, OH

Clinical Manager

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeColumbus, OH, USA$56.3k - $73kIn-person

About the Job

Requirements

  • A bachelor's-level degree is required.
  • Three to five years of experience in clinical or health care program settings and an educational setting is required.
  • Understanding of management principles is required.

Responsibilities

  • Provide overall clinic administration and supervise front office staff, student workers, and the laboratory technician in the orthodontic patient-centered clinical care program.
  • Serve as liaison with Division administration, clinic administration, dental faculty, residents, outside agencies, and vendors.
  • Coordinate clinic administration among patient financial management, clinical assisting, and admissions and reception activities.
  • Monitor the clinical budget, reconcile supplies and other expenses, and manage marketing.
  • Develop and deliver training in the orthodontic electronic healthcare record software, axiUm, for faculty, residents, and staff.
  • Monitor annual health and safety training and compliance for clinical staff and part-time faculty.
  • Work with the data analyst to manage record archiving and patients transferring to other practices.
  • Work with the pre-doctoral director and students to ensure completion of orthodontic requirements and participation in the pre-doctoral Invisalign program.
  • Coordinate dentofacial program patients and process internal and external patient referrals.
  • Update the clinic operations manual, standard procedures, and clinical documents.
  • Assist faculty and residents with data reporting and analysis.
  • Chair the Clinical Advisory Committee.
  • Manage incident reports, patient complaints, and faculty, resident, and staff issues as they arise.
  • Work with the Chair, Program Directors, faculty, and residents to develop and maintain efficient clinic schedules and calendars.
  • Facilitate periodic resident and staff development events and opportunities to resolve conflicts, promote teamwork, and enhance morale in the clinic environment.
  • Help recruit and retain staff in the clinic area.
  • Run day-to-day clinical operations.

Desired Qualifications

  • Considerable experience in database development and maintenance.
  • Considerable experience in data collection methodology, analysis, and reporting.
  • A formal training background.

About the Company

Ohio State University

Public research university in Columbus, OH

The Ohio State University is a comprehensive public research university that combines undergraduate, graduate, and professional education with research and public service.

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