M

Marriott International

Manages and franchises hotels around the world

Senior Product Manager - Corporate Systems Procurement

Technical Product ManagementConfirmed live in the last 24 hours
Full-timeBethesda, MD, USA$53.07 - $90.38 /hrIn-person

About the Job

Requirements

  • A bachelor's degree in Computer Science, Management Information Systems, Business Administration, Accounting, or Finance, or equivalent practical experience.
  • At least 7 years of product management experience in enterprise technology, including at least 3 years leading ERP, procurement, or finance system integrations.
  • Hands-on product management experience implementing the Vertex O Series indirect tax engine, including sales/use tax, VAT/GST determination, and tax content updates.
  • Experience managing integration deliverables between procurement platforms such as Coupa and Birchstreet and a tax engine.
  • Knowledge of integration concepts including REST/SOAP APIs, middleware, SFTP batch processing, data mapping, and error-handling workflows.
  • Extensive experience managing Integrated System Testing, User Acceptance Testing, end-to-end reconciliation, cutover runbooks, and hypercare support models.
  • Experience holding system integrators, software vendors, and cross-functional technical teams accountable to delivery milestones and service-level agreements.
  • A record of delivering complex, cross-functional integration programs from requirements through go-live in an agile environment, using Jira, Azure DevOps, or similar tools.
  • Ability to translate between technical and non-technical audiences.
  • Structured problem-solving and sound risk judgment.
  • Clear written and verbal communication.
  • Ability to influence without direct authority.

Responsibilities

  • Own the vision and multi-release roadmap for tax integration across Coupa Procure-to-Pay, Coupa Source-to-Contract, and Birchstreet.
  • Prioritize the backlog based on compliance requirements, technical dependencies, financial impact, and platform constraints.
  • Define integration architecture and data flows between Coupa, Birchstreet, Vertex O Series or Vertex Cloud, middleware, and the ERP.
  • Specify API requirements, field mappings, authentication, error handling, retry logic, and idempotency for real-time and batch tax calls.
  • Own technical requirements for master data, including ship-to/ship-from, product and commodity tax codes, supplier tax attributes, exemption certificates, and chart of accounts mappings.
  • Define tax calculation behavior at requisition, purchase order, receipt, invoice, credit memo, and expense stages, including purchase-order-to-invoice tax variances, tolerance handling, and supplier-charged versus self-assessed use tax.
  • Define non-functional requirements for performance, scalability, availability, latency, monitoring, and disaster recovery.
  • Partner with architects on security, data privacy, and sandbox, user acceptance testing, and production environment strategy.
  • Write epics, user stories, technical specifications, and acceptance criteria; lead sprint planning, backlog grooming, and release readiness.
  • Collaborate with developers, quality assurance, DevOps, Coupa and Birchstreet administrators, Vertex consultants, and implementation partners.
  • Drive integration, regression, performance, and end-to-end testing of tax scenarios across jurisdictions, using automation where possible.
  • Lead user acceptance testing with Tax, Accounts Payable, and Procurement; manage cutover, data migration, and hypercare for go-lives across entities and countries.
  • Troubleshoot integration defects and production incidents, performing root-cause analysis using logs, payloads, and tax determination results.
  • Ensure traceability of tax determinations, overrides, and audit logs to support SOX, internal audit, and tax audit requirements.
  • Define observability and key performance indicators for tax calculation accuracy, API success rates, exception volumes, override rates, and processing latency.
  • Track Vertex releases, Coupa and Birchstreet release cycles, and regulatory changes such as e-invoicing mandates and new jurisdictional rules; plan upgrades and regression impacts.
  • Translate between technical and non-technical audiences, including Tax, Procurement, Accounts Payable, Finance, and executive sponsors.
  • Communicate status, risks, and decisions to operating committees.
  • Develop stakeholder engagement, communication, and training plans.
  • Partner with change management teams to drive user adoption across global business units.
  • Communicate program progress, risks, and decisions to senior leadership.

Desired Qualifications

  • PMP, SAFe, Agile, or ITIL v4 certifications.
  • Direct experience implementing Vertex O Series or Vertex Cloud with Coupa.
  • Experience with global tax requirements, including VAT, GST, and withholding tax.
  • Background in process optimization, lean operations, and procurement transformations.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size
10,001+
Company stage
IPO
Headquarters
Bethesda, MD
Founded
1927

Recently Posted Jobs

Explore more opportunities at Marriott International

See more jobs