American Axle & Manufacturing

Driveline components and metal forming supplier

Account Manager

Account ManagementConfirmed live in the last 24 hours

Full-timeDanyang, Zhenjiang, Jiangsu, ChinaNo salary listed

About the Job

Requirements

Strong English speaking skills and excellent English reading and writing skills.
Fluency in Microsoft Office.
Willingness to accept regular travel and work under pressure.
More than five years of sales work experience in the automotive industry.
University-level education majoring in Mechanical Engineering or a related field.

Responsibilities

Win new customers and projects in line with the five-year strategy plan and organizational capacity and capability.
Visit customers to build and maintain customer relationships in accordance with the GKN code.
Understand customer requirements and communicate them to internal team members.
Analyze product-group market conditions and develop customer and project strategies; coordinate and align strategies with global key account managers.
Work with the Product Engineering team to obtain costs for new projects, participate in process analysis and cost evaluation, communicate technical proposals and commercial solutions to customers, and make offers.
Maintain the e-RFQ system accurately and on time.
Provide reporting as required by the supervisor.
Negotiate customer master contracts in accordance with company guidelines and coordinate with global key account managers.
Negotiate project commercial matters with customers, including price, tooling cost, payment terms, delivery terms, and material surcharges, and reach agreement in accordance with company policy.
Participate in project development management and provide necessary information during development and mass production, including milestones, volume, risks, and customer-specific requirements.
Support delivery, invoicing, and payment customer service, and coordinate responses to customer complaints.
Organize customer innovation days with support from a marketing specialist and attend marketing events when needed.
Log in to customer websites regularly to obtain customer-related information.
Investigate and analyze customer satisfaction through regular customer communication, scorecards, questionnaires, and objective evaluations.

Job Posting Title

Account Manager

Job Description Summary

Win new business and maintain customer relationship, study customer and product strategy.

Job Description:

Win new customers and projects according to 5 years strategy plan and capacity & capability.
Visit customers to build and maintain customer relationship under GKN code.
Understand customer requirement and introduce to internal team members.
Analyze product group marketing situation, make customer strategy and project strategy. Coordinate and align with global key account managers for customer and project strategy.
Work with Product Engineering team to get cost on new projects, involve in process analysis and cost evaluation, communicate with customer for technical proposal and commercial solutions; offer to customer.
Maintain e-RFQ system properly and timely.
Reporting according to supervisor’s requirement.
Negotiate customer master contracts basing on company guidelines and coordinate with global KA.
Negotiate with customer project commercial issues including price, tooling cost, payment terms, delivery terms, material surcharge and so on, and get agreement finally with customer basing on GKN policy.
Involve in project development management, bring in necessary information during project development and mass production including milestones, volume, risks and customer special requirement.
Coaching colleagues, like sales engineer, and sales assistant.
Support customer service on delivery, invoices, payment, and coordinate on customer complains
Organize customer innovation days with support by marketing specialist, attend marketing events when necessary.
Log on customer’s website regularly accordingly to requirement to get customer related information.
Investigate and analyze customer satisfaction：through regularly communicate with customers to get the score card, through questionnaire, and objective evaluation.

Required Skills and Education

Good communicator and coordinator
Good in speaking English and excellent in reading and writing English
Fluent in using MS Office
Accept regular trip and can working under pressure
More than 5 years’ sales working experience in automotive industry.
University Level, majoring in Mechanical Engineering or related

About Dauch:

Dauch Corporation is a premier Driveline and Metal Forming supplier serving the global automotive industry with a powertrain-agnostic product portfolio that supports electric, hybrid, and internal combustion vehicles. The company is headquartered in Detroit, MI, with operations that span 24 countries and more than 175 locations. Formed through the acquisition of Dowlais Group plc and its subsidiaries - GKN Automotive and GKN Powder Metallurgy, Dauch unites deep engineering roots with global manufacturing capabilities and an entrepreneurial spirit to move mobility forward. Visit www.dauch.com to learn more.

About the Company

American Axle & Manufacturing

Driveline components and metal forming supplier

American Axle & Manufacturing (AAM) is a global Tier 1 supplier that designs, engineers, and manufactures driveline and metal forming components for vehicles. Its products include axles, driveshafts, transmission parts, and forged or cast metal components used in the powertrain. AAM serves major OEMs by integrating these parts into new vehicles and also sells OE-quality replacement parts in the aftermarket. Its focus on both traditional internal combustion drivetrains and electric/hybrid powertrains helps manufacturers bring vehicles to market and support aftersales with reliable, integrated solutions.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Detroit, MI
Founded: 1994

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