Room Attendant Including Uniform/Linen Room

Every room has to be perfect, we’re searching for the Room Attendant including Uniform and linen Room to make sure our standards never slip – managing all aspects of our housekeeping and laundry operations to deliver memorable and unique guest experiences with every single stay

A little taste of your day-to-day:

What We need from you:

• Enters and prepares the room for cleaning

• Makes bed

• Dusts the room and furniture

• Replenishes guestroom and bath supplies

• Cleans the bathroom

• Cleans the closet

• Vacuums and racks the carpet

• Checks and secures the rooms

• Replenish amenities according to the operational standards

• Deliver and retrieve items on loan to guests e.g., iron and ironing boards

• Ensure security of guest rooms and privacy of guests

• Perform rotation cleaning duties like steam clean carpets, spring cleaning, super cleaning etc as required

• Cleans guest bathroom/bed room/floor corridor

• Responsible for all expects of the guest laundry

• Responsible for replenishment of guest complimentary water, and mini-bar

• Responsible for the cleanliness and maintenance of his work area

• Responsible for the hotel property in the work area

• Attends to guest calls, guest requests /guest complaints in the area assigned to him

• Authorize to enter in guestrooms for cleaning and providing turndown services as per requirement

• Responsible for following the standard operating procedures

• Responsible for achieving and exceeding the guest satisfaction levels

• To monitor and control the use of supplies and other consumables

• To monitor and control all the expenditures to ensure that it stays within the limits of the consumables and budget

• To ensure that company property is maintained properly and treated with respect at all times

• To ensure that safe lifting techniques are practiced at all times by the housekeeping staff

• To encourage and demonstrate good communication and excellent teamwork

• Wear uniform with pride and honor

• Perform any other duties as assigned by the Manager

 What we need from you:

● Excellent communication and strong interpersonal strong skills 

● Diploma in Hospitality or equivalent

● 2+ years of total experience in HK department in any properties, freshers with BHM degrees are encouraged 

• Must be fluent in spoken and written English

● Must speak local language(s) 

What you can expect from us:

We give our people everything they need to succeed From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability We promote a culture of trust, support, and acceptance Always welcoming different backgrounds, experiences, and perspectives 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace  

So, join us and you’ll become part of our ever-growing global family