Assistant Manager Quality Automated Testing
EXL
Assistant Manager Quality Automated Testing
EXL
Analyzes business data and runs outsourced operations
Location: All EXL Location
Job Summary
We are seeking a skilled Kafka Tester with strong experience in quality assurance, event-driven systems, and API/message streaming validation. The ideal candidate will have hands-on experience with Kafka, JSON, Postman, MongoDB, Oracle, and QA tools such as X-Ray, Jira, and Confluence. This role involves planning, executing, and maintaining comprehensive test strategies to ensure high-quality deliverables across distributed systems and microservices integrations.
Key Responsibilities
Required Skills & Competencies
Bachelor�s degree in Business Administration, Quality Management, or a related field. Relevant certifications (e.g., Six Sigma, Lean) are a plus. 2 - 3 years of experience in a quality assurance or process improvement role
Transaction Monitoring: Review and assess transactional processes and outputs to ensure adherence to quality standards and operational guidelines.
Quality Audits: Conduct regular audits of transactional processes to identify discrepancies, inefficiencies, or areas for improvement.
Process Improvement: Analyze audit results and transaction data to propose and implement process improvements that enhance quality and efficiency.
EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.
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