Reservation Executive

Job Description

Location: Radisson Blu Hotel Galadari Colombo
Department: Sales & Marketing

Overview:
We are seeking a service-oriented and detail-focused Reservations Executive to join our Sales & Marketing team. The Reservations Executive will be responsible for handling room reservations, guest enquiries, and booking-related activities while ensuring accuracy, efficiency, and a high level of guest service.

Key Responsibilities:

• Perform duties related to the assigned position.
• Work closely with the relevant department and other teams.
• Follow hotel policies, procedures, and brand standards.
• Provide excellent service and maintain professionalism.
• Perform any other duties assigned by the Department Head or Management.

Qualifications

Qualifications:

• Diploma or equivalent qualification in Hospitality, Tourism, or a related field.
• Previous experience in hotel reservations or a similar role is an advantage.
• Good communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Ability to work effectively in a team and handle multiple tasks.

Additional Information