MINISO USA
Variety retail chain
Assistant Store Manager
Travel between locations is required, and relocation or management of additional stores may be required based on business needs.
About the job
- The candidate must have a high school diploma or equivalent.
- The candidate must have at least one year of experience in retail management with a strong track record of leading teams.
- The candidate must be able to work a flexible schedule, including nights, weekends, and holidays.
- The candidate must have successful experience in retail management.
- The candidate must have leadership, organizational, and customer management skills.
- The candidate must have communication and interpersonal abilities.
- The candidate must be able to relocate or manage additional stores based on business needs.
- The candidate must be able to travel between locations.
- Report directly to the Store Manager and lead a team of Shift Leads and Sales Associates.
- Support the Store Manager in ensuring smooth store operations, including delivering customer service, maintaining merchandising standards, adhering to operational procedures, and driving sales performance.
- Drive customer engagement with the membership program by promoting sign-ups and building loyalty to increase retention and sales performance.
- Support the Store Manager by mentoring trainee associates, achieving sales targets, and driving business growth.
- Support management of inventory levels, process shipments, handle damages and returns, and manage supplies.
- Assist in recruiting store talent, training, staffing, and retention.
- Support the Store Manager with administrative tasks, including staff scheduling, inventory management, and compliance with company handbook guidelines.
- Ensure the store remains in top condition and adheres to visual merchandising standards by communicating insights and feedback to the Store Manager.
- Deliver constructive feedback that promotes recognition and accountability and fosters team growth and continuous improvement.
- Work with the Store Manager and Loss Prevention Team to address internal and external shrink in alignment with company policies and procedures.
- Achieve sales targets by training, motivating, mentoring, and providing constructive feedback to the sales team.
- Manage cash-handling tasks, adhere to standard operating procedures, and create a clean and safe environment for associates and customers.
- An Associate degree or higher in Business Administration, Organizational Behavior, Hospitality, or a related field is preferred.
About the company
MINISO USA is the U.S. retail operation of a global variety-store brand. The company sells toys, collectibles, stationery, beauty products, home goods, accessories, snacks, and electronics through physical stores. It serves shoppers, collectors, franchise partners, licensors, mall operators, and retail communities. Its operating model centers on a store network supported by merchandising, licensed collaborations, sourcing, distribution, marketing, and corporate operations. Teams work across retail operations, merchandising, inventory, logistics, visual presentation, marketing, e-commerce, and support. Work depends on consistent execution across customer-facing locations, operational teams, supply networks, and centralized support functions.
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