Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Risk ManagementOverview:
The Manager, Risk Management position will oversee the risk management program within the Global Business Services Center (GBSC) HR functions. The role is responsible for effectively identifying, assessing, mitigating, and monitoring operational risk across the organization. This manager will work closely with cross-functional teams, leveraging risk methodologies and frameworks to advance organizational objectives.

Role:
• Operational Incident Management – Collaborate with stakeholders to investigate root causes and support the development and implementation of actions plans to mitigate future occurrences.
• Risk Register Management – Identify, assess, and score potential risks to the organization. Prioritize risks based on calculated impact and develop mitigation and contingency action plans.
• Audit Coordination – Facilitate stakeholder alignment to the Prepared By Client (PBC) list prior to audit kickoff. Support and coordinate requests from internal audit, external audit, technology risk management, SOX, and enterprise risk management teams.
• Risk Assurance – Conduct user testing for process documentation and oversee document recertification governance. Test regulatory controls to ensure ongoing compliance. Identify process control gaps and work with process owners to develop remediation plans.
• Access Management – Oversee quarterly access management reviews for systems used across HR functions. Ensure alignment to security policies and regulatory requirements.
• Training – Develop and deliver training programs to increase awareness of risk management practices. Educate functions on risk identification and reporting procedures.
• Stakeholder Engagement – Work with leadership to build a collaborative approach to risk management. Partner with internal auditors and legal teams to support risk-related projects and initiatives.
• Business Continuity Planning – Partner with operations leaders to develop, implement, and maintain BCPs to ensure the organization’s resilience during disruptions.

All About You:
• Solid knowledge of enterprise risk management frameworks and methodologies (e.g. COSO, three lines of defense)
• Proven experience in identifying, assessing, and mitigating risks in complex organization structures.
• Strong background in implementing a control validation strategy, including documenting control activities, developing testing procedures, analyzing results, and offering recommendations for future actions.
• Exhibits clear, concise, and effective verbal and written communication skills, adapting communication methods to suit diverse audiences ensuring complex risk concepts are easily understood by stakeholders.
• Able to develop and maintain strong relationships with key stakeholders to foster collaboration and secure alignment between strategic and tactical priorities.
• Operates with independence and autonomy even in ambiguous circumstances.
• Demonstrates ability to work on several processes or projects simultaneously and deliver impactful outcomes.

Pay Range
O’Fallon, Missouri: 102,000 - 158,000 USDMastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.