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Connection

Global IT solutions and procurement network

Renewals Associate

Account ManagementUpdated on Nov 9
ContractRemote in USA$22.84 - $29 /hr

About the Job

Requirements

  • An associate's degree or an equivalent combination of education and experience is required.
  • Less than one year of experience is required; this is an entry-level position.
  • Basic knowledge of original equipment manufacturer licensing, subscriptions, or warranty renewals is required.
  • Organizational, communication, and time-management skills are required.
  • Attention to detail, basic analytical abilities, and data-entry skills are required.
  • Proficiency in Microsoft Office, including Excel, and the ability to learn internal systems are required.
  • The ability to work independently while collaborating with cross-functional teams is required.
  • The employee must be able to work from 8 AM to 5 PM Eastern Time.

Responsibilities

  • Review reports to identify upcoming renewal opportunities and initiate outreach.
  • Prepare accurate renewal quotes in accordance with original equipment manufacturer program requirements.
  • Support Account Managers with renewal transactions and customer inquiries.
  • Maintain accurate renewal tracking and documentation in internal systems.
  • Stay informed about original equipment manufacturer licensing, subscription, and renewal program updates.
  • Participate in vendor meetings, training, and internal development programs.
  • Follow established processes and applicable compliance requirements.

Desired Qualifications

  • Familiarity with PC Connection programs and processes.

About the Company

Connection

Global IT solutions and procurement network

Connection is a global IT solutions provider that helps organizations deploy and manage technology across digital workplace, IT infrastructure, multicloud, and lifecycle services. It delivers end-to-end guidance through account managers, solution architects, and technical specialists and connects customers to a network of 500 suppliers in 174 countries via proprietary procurement platforms. Different from competitors, it combines extensive supplier reach, worldwide procurement access, and industry-focused services with trusted values like respect, excellence, teamwork, and integrity. Its goal is to boost growth, productivity, and innovation by providing trusted guidance and timely access to technology solutions.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Merrimack, NH
Founded
1982

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