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Greptile

AI-powered platform analyzes reviews, automates responses

Research Engineer

AI ResearchConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USA$180k - $280k /yrIn-person

About the Job

Requirements

  • A Bachelor of Science in Computer Science or equivalent is required.
  • Research experience in mathematics, computer science, or physics is required.
  • Strong programming skills and product intuition are required.

Responsibilities

  • Experiment with and apply the latest advances in agents and language models to improve product performance and capabilities.
  • Design and build the multi-agent systems, harnesses, models, and evaluations that power code validation.
  • Study multi-agent architectures, prototype and evaluate a multi-agent code review workflow, and work with a team to integrate successful prototypes into production systems.
  • Stay current with research across large language models, information retrieval, and developer tooling.

Desired Qualifications

  • Research experience with machine learning, language models, or agents.
  • Papers accepted at top machine learning conferences.
  • Experience building harnesses and evaluations for technical applications.
  • Experience post-training models.
  • A research master's degree or PhD.

About the Company

Greptile

AI-powered platform analyzes reviews, automates responses

Greptile helps businesses turn customer reviews into usable information. It collects reviews from customers, uses AI to analyze them for patterns, sentiment, and trends, and presents insights that guide decisions. It also offers an AI Review Replier that automatically writes empathetic, personalized responses to reviews so businesses can engage customers consistently without extra manual work. The platform is offered on a subscription basis with different tiers, from basic review collection to advanced analytics and premium AI responses. Compared to competitors, Greptile focuses on turning reviews into concrete actions and automating customer engagement with scalable, tiered pricing for retailers, online shops, and service providers. The company aims to help businesses understand what customers want, improve products and services, and boost customer satisfaction by making review management easier and more impactful.

Company size
11-50
Company stage
Series B
Total funding
$79.9M
Headquarters
San Francisco, CA
Founded
2021

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