Social & Community ServicesResidential & Direct Support
About the job
Requirements
Provide adult client supervision in a residential environment under direct supervision.
Have knowledge of behavioral management, de-escalation methods, and defusing techniques for preventing violent behavior and responding to clients in crisis.
Maintain client confidentiality, safety, quality, environmental, and infection-control standards.
Assess and provide for the day-to-day needs of mentally, emotionally, and developmentally disabled clients.
Prepare and maintain client records and make basic entries in electronic health records.
Maintain appropriate boundaries and provide compassionate, direct patient care, guidance, and positive role modeling.
Be at least 21 years old.
Have a high school diploma or GED with one year of experience in the behavioral health field, or an associate degree in a related or behavioral health field; an equivalent combination of directly related education and experience is acceptable.
Communicate effectively in writing and verbally and work as a member of a multidisciplinary team.
Have experience working with multicultural and low-socioeconomic individuals.
Possess or obtain a Level One Fingerprint Clearance Card, with an application submitted within 20 days of employment if needed.
Be able to perform CPR and First Aid and maintain current certification.
Submit a negative tuberculosis test from within the past 12 months and urine analysis.
Obtain or hold Crisis Prevention and Intervention certification.
Be proficient with Microsoft Office, including Word, Excel, and Outlook.
Read and interpret written information, write clearly and informatively, and edit work for spelling and grammar.
Speak clearly and persuasively, listen for clarification, respond to questions, and participate in meetings.
Successfully prioritize and manage multiple tasks and workloads.
Maintain a clean 36-month vehicle record check when driving clients.
Responsibilities
Coordinate client plans and activities according to each treatment recovery plan, including case notes and documentation.
Observe client behavior daily, intervene effectively during crises, and provide rehabilitative services.
Assist in maintaining a safe, secure, and therapeutic environment that supports treatment and education.
Assist with progressive program development using an integrative behavioral and physical health model.
Provide input, treatment, and coordination related to physical health, wellness, and prevention as part of the on-site clinical team.
Provide direct care and supportive services in collaboration with mental health professionals.
Assist physicians, nurses, therapists, and behavioral health technicians by teaching and reinforcing daily skills that support treatment plans and recovery goals.
Assist clients with activities of daily living and crisis intervention as needed.
Lead milieu activities and participate in group sessions, in-service education, and staff meetings.
Chart client observations according to prescribed procedures and standards.
Transport clients to court, medical, clinic, laboratory, treatment, and other appointments as directed.
Monitor activities and groups and process notes in the electronic health record.
Document group classes and miscellaneous billable and non-billable case-management entries in the electronic health record.
Conduct hourly accountability and security walks and, when assigned, daily house meetings.
Learn and conduct urine-analysis procedures as appropriate.
Assist with client intakes and discharges.
Provide liaison support to patients, families, external facilities, and agencies when assigned.
Participate in educational programs, current-literature review, workshops, and continuing education.
Perform other job-related duties as assigned.
Description
Job Description
The Behavioral Health Paraprofessional (BHPP) is an entry level position that leads to the position of Behavioral Health Technician (BHT). Under direct supervision, the BHPP provides adult client supervision in a residential environment.
• The BHPP’s will ensure that all plans and activities are coordinated according to the treatment recovery plan for each client by including case notes and documentation.
• The BHPP’s will observe client’s behaviors daily, effectively intervene with any crisis situation, demonstrate good judgment in decision-making and provide effective rehabilitative services.
• Assists in the maintenance of a safe, secure environment that enhances treatment and/or educational effectiveness.
• Assists in progressive programmatic development using an integrative model of care with consideration of both behavioral and physical health issues.
• Plays a significant role in providing input, treatment, and coordination for physical health, wellness and prevention as a member of a clinical team on site.
• Contributes to a recovery-based environment.
• The BHPP’s will provide a variety of direct care and supportive services by collaborating and assisting with the other mental health professionals.
• With supervision from the BHT’s, BHPP’s provide assistance to physicians, nurses, therapists and behavioral health technicians by teaching and reinforcing daily skills to facilitate clients with their treatment plans and goals in recovery.
• The overall obejective for our BHPP’s is to provide our clients here at Rivyve, the opportunities to lead satisfying, productive lives in recovery.
• It is essential for the BHPP’s to have the knowledge of behavioral management, de-escalation methods, defusing techniques to prevent violent behavior that is harmful to self or others and the ability to apply these techniques to a client population in various levels of crisis.
Requirements
Primary Responsibilities
1. Provides care to clients in a manner that promotes safety, comfort and the therapeutic environment.
2. Assists clients with activities of daily living; attends to client behavioral problems and aids in crisis intervention, as needed.
3. Works with other members of a multi-disciplinary team in leading milieu activities as outlined by the program.
4. Charts client observations, following prescribed procedures and standards.
5. Maintains confidentiality of client records.
6. Transport clients to and from appointments, clinics, laboratories, and/or treatments as needed and when appropriate.
7. Attends and participates in group sessions, in-service education and staff meetings.
8. Maintains established institutional policies and procedures, objectives, quality assurance program, safety and environmental and infection control standards.
9. Enhances professional growth and development through participation in educational programs, current literature, in service meetings and workshops.
10. May provide liaison with patients, families of patients, or external facilities and agencies.
11. Performs miscellaneous job-related duties as assigned.
12. Monitors activities and groups to process notes in the Electronic Health Records (EHR)
13. Provide transportation for clients to court, medical, and other appointments as deemed appropriate by supervisor.
14. Learn and maintain proficiency in basic EHR entries to include documentation of group classes and other miscellaneous case management entries both billable and non-billable.
15. Conduct hourly accountability/security walks.
16. May conduct daily house meetings.
17. Learn Urine Analysis procedures and conducts patient UA’s as appropriate.
18. Assist with intakes and discharges.
Statement of Skills, Knowledge & Abilities
• Knowledge of crisis intervention techniques.
• Ability to interact with patients, faculty and/or staff in a team environment.
• Ability to maintain quality, safety, and/or infection control standards.
• Ability to understand and follow safety procedures.
• Ability to assess and provide for the day-to-day needs of mentally, emotionally and/or developmentally disabled clients.
• Skilled in preparing and maintaining client records.
• Ability to communicate and interact with mental health professionals in a team environment.
• Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.
• Foster a safe and therapeutic community environment.
• Maintain appropriate boundaries with clients.
• Provide direct patient care, guidance and positive role modeling.
• Ability to familiarize and maintain the standards in the RCT skills and competencies checklist.
Conditions of Employment
• CPR/ First Aid Certified
• Must obtain Crisis Prevention and Intervention (CPI) certification with 90 days of employment
• Successful candidate must submit to a TB test, or provide a copy of your latest test results in the last 12 months, and Urine analysis.
• Must possess a level one Fingerprint Clearance Card (application must be submitted within 20 days of employment)
• If in recovery, must have a minimum of one year sobriety prior to application.
• Drivers must have a clean 36-month vehicle record check
Working Conditions
• Moves intermittently during working hours.
• Works in office areas as well as throughout the facility and its premises.
• Is subject to frequent interruptions.
• Is involved with residents, family members, personnel, visitors, government agencies and personnel all under various conditions and circumstances.
• Is subject to hostile and emotionally upset residents, family members, personnel, and visitors.
• May be involved in community and civic health matters and projects.
• Attends and participates in continuing educational programs.
• Is subject to injury from falls, burns from equipment, odors, throughout the work day, as well as reactions from dust, disinfectants, tobacco smoke, and other air contaminants.
• Is subject to exposure to infectious waste, diseases, and conditions, including TB, HIV, AIDS, and Hepatitis B and C viruses.
• May be subject to the handling of and exposure to hazardous chemicals.
• Communicates with the medical associate, nursing personnel, and other department personnel
Education and Qualifications
• Minimum of 21-years old
• A High School Diploma or GED with one year in behavioral health field.
• An Associate Degree in related field or behavioral health field.
• An equivalent combination of education and experience directly related to behavioral health is acceptable.
• Proficient ability to communicate well in writing and verbally.
• Ability to perform duties with a minimum of supervision from BHT.
• Ability to function as a team member.
• Experience working with multi-cultural and low socio-economic individuals.
• General knowledge and aptitude for working with adults regardless of sex, race, age, disability, color, creed, national origin, religion, marital status, affectional orientation, gender identity, or veteran status.
• Must possess a level one Fingerprint Clearance Card (if you do not have a current application must be submitted within 20 days of employment)
• Must be able to perform CPR and First Aid and keep certification current
• Negative TB Test within the past at 12 months
• Certification in CPI training
• Ability to show compassion and empathy with one-on-one contact and over the phone is required
• Ability to multitask, work well under pressure, and turn on a dime, as necessary
• Proficiency with Microsoft Office (Word, Excel, Outlook) required.
• Ability to strategize, persuade and negotiate
• Ability to multi-task and successfully prioritize workload
• Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar
• Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; and participates in meetings.