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Compass Connections

Care and support for children and families

Unit Manager

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeHarlingen, TX, USA$23.87 /hr

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Pass a pre-employment drug screen and random drug screens throughout employment.
  • Provide proof of work eligibility status upon request.
  • Pass pre-employment and biennial criminal background checks.
  • Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
  • Work collaboratively with other staff members, service providers, and professionals.
  • Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.
  • Work in a fast-paced environment and maintain emotional control and professional composure.
  • Maintain the computer literacy needed to meet the responsibilities of the position.
  • Work effectively without intensive supervision, independently and as a member of a multidisciplinary team.
  • Maintain a working knowledge of Compass Connections policies and procedures.
  • Fluency in English and Spanish is required.
  • One year of related experience and/or training is required.

Responsibilities

  • Meet all federal and state regulatory guidelines and standards applicable to the position.
  • Monitor staffing assignments to ensure the staff-to-child ratio is maintained at all times.
  • Develop and maintain effective working relationships with personnel on other shifts to promote continuity of care.
  • Model behaviors and social skills consistent with organization and program policies.
  • Plan, organize, and supervise activities for children in accordance with the daily activity schedule.
  • Promote positive interaction between children and encourage them to take responsibility in the daily routine of the program.
  • Provide therapeutic crisis intervention when appropriate.
  • Identify and report maintenance and repair needs to the zone supervisor.
  • Participate in scheduled meetings, team decisions, and operations.
  • Update and maintain records regarding each child’s clothing and personal items.
  • Schedule air and ground transportation for children when needed.
  • Monitor, coordinate, and delegate daily operations throughout the shift as needed.
  • Maintain required documentation and ensure documentation from zone supervisors and direct care staff is completed in accordance with contractual and regulatory requirements, standards, and agency policies and procedures.
  • Work evenings, weekends, and holidays as needed or requested by the position supervisor.
  • Implement safety protocols, including evacuating with children and other staff in an emergency.
  • Maintain confidentiality in all areas of the service population and program operations.
  • Follow professional and ethical standards in the employee handbook, demonstrate respect for agency staff, children, and community members, and comply with the required dress code.
  • Supervise assigned direct care staff from the start of the assigned shift until relieved, without interruption from outside sources.
  • Schedule appointments for children and follow up to ensure each child’s essential needs are met.
  • Follow instructions from medical and clinical staff regarding each child and inform the zone supervisor of information affecting the basic health and well-being of the service population.
  • Monitor and supervise children’s behavior on off-campus activities and outings, providing direction and redirection as needed to ensure safety.
  • Document serious incidents, daily progress, and changes in menus and activities completely, accurately, promptly, and in compliance with agency policies and procedures.
  • Safely escort children to and from designated points as directed by the zone supervisor.
  • Frequently move between areas of the physical plant and escort children from one location to another.
  • Meet predetermined deadlines required by the program and federal partners.

Desired Qualifications

  • A two-year associate degree from an accredited program or institution, or two or more years of college-level coursework.
  • Two or more years of related experience and/or training.

About the Company

Compass Connections

Care and support for children and families

Compass Connections is a nonprofit provider of community-based services for children, young people, and families. Programs include foster care, residential care, family preservation, behavioral health, and support for unaccompanied children. Teams work with public agencies and caregivers to provide safe, stable, and individualized services. Compass works in child welfare and human services, responding to safety, trauma, development, family relationships, and regulatory requirements through residential settings, foster networks, community programs, and public-agency partnerships.

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