Travel is not just about the destination; it’s about every memory made along the way. We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring out the best in everyone, fostering a culture where we believe we are better together, working towards an extraordinary future in travel. Come help us transform everyday travel into extraordinary experiences.
ABOUT THE ROLE:
Plusgrade Loyalty Solutions is hiring a Product Manager (Data) to help define, advocate for and realize our product data strategy. As a permanent member of the Product Management team you’ll influence how we acquire and leverage data. If you’re interested in impacting the loyalty program market with data use cases, we’d love to hear from you!
WHAT YOU WILL BE DOING:
Reporting to the Product Management Lead, here’s how you’ll make an impact:
• Roadmap Iteration and Communication: Prioritize and manage backlog intake. Provide clarity of priorities and capacity. Communicate progress in a concise manner.
• Cross-Functional Collaboration: Work closely with our loyalty and app partners as well as cross-functional teams internally to ensure the successful execution of the product roadmap
• Change/Risk Management: Product management brings change and new risks, we need you to help us manage it! From concept to launch, validation of value and beyond
• Agile Product Delivery Practices: Leverage agile scrum processes to iterate with engineering and provide business goals and stakeholder clarity such as data definitions or mappings
• Advocate and influence for data-driven growth: In a data-focused role, we have a unique position to inspire data-driven changes. Help raise awareness and opportunity to improve our UX with data, and our leverage of it for efficiency and loyalty member impact
YOU ARE SOMEONE WITH:
• 3+ years of Product Management Experience (Writing product requirements, building roadmaps and prioritizing efforts based on multiple inputs)
• Ability to manage stakeholders from multiple domains; Partners (Loyalty Programs, Applications, Financial Institutions), Marketing, Finance and more
• Experience with Agile methodologies.
• Experience preparing easy-to-read and visually pleasing documentation, mock-ups, presentations and related product overviews. For both engineering and stakeholder audiences
• Strong analytical and problem-solving skills.
• Data visualization/management experience
• An understanding of data challenges and how data can be valuable
• Curiosity to explore and find opportunities!
• Experience with SQL is a strong asset
WHAT YOU’LL LOVE ABOUT US:
🏦 RRSP/401(k) Matching
🏥 Comprehensive Health Plans
📅 Unlimited Vacation/PTO
✈️ Travel Experience Credit
🧘 Annual Wellness Credit
🥗 Team Events and Monthly Lunches
💻 Home Office/Commuter Credit
🌅 Work From Anywhere Program
🍼 Parental Leave Top Up
🌍 Adventure Pass
OUR PROCESS:
Plusgrade is an equal-opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law. Upon request, we will provide accommodation for applicants with disabilities.
We believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally. All applications will be reviewed by our Talent Team and the successful candidate(s) will go through the following recruitment process:
• Recruiter Phone Interview
• Hiring Manager Interview
• Take-home Assessment or remote coding exercise (if applicable)
• Team Interview
All candidates will be provided with feedback regardless if they pass or didn’t pass any of our interview stages. All your information will be kept confidential.