Fairview Health Services

Nonprofit health system delivering comprehensive care

Health Unit Coordinator - Emergency Department

Clinical Support & Patient AdministrationUpdated on Nov 10

Part-timeMaplewood, MN, USANo salary listedIn-person

About the Job

Requirements

One year of office experience is required.

Responsibilities

Create a welcoming and efficient atmosphere on the unit by providing administrative and reception support to patients and team members.
Maintain the patient shadow chart in the required functional order according to hospital and unit policy, and send the chart to Health Information Management when the patient is discharged.
Monitor and enter information on the patient status board as needed, and perform census management activities for admissions, arrivals, transfers, and discharges.
Communicate with patients and families, the interdependent team, and other disciplines regarding patient care.
Support the needs of internal and external customers, including patients, families, frontline staff, and physicians or licensed independent practitioners.
Support holistic nursing theory based on Watson's theory of caring, the practice standards of the American Holistic Nurses' Association, and the Professional Partnership Model in support of the organization's nursing vision.
Troubleshoot technology concerns for the unit as they arise.
Coordinate information to facilitate patient care progression and assemble discharge information for patients going home or transferring to skilled nursing facilities, transitional care units, or other facilities.
Work with clinics, hospitals, and other agencies to obtain patient records for ongoing care within Fairview facilities, and help facilitate patient sign-up for MyChart.
Where applicable, obtain information for patient registration, update patient demographic and health insurance information, and verify insurance eligibility according to site registration standards.
Maintain knowledge of and comply with relevant laws, regulations, policies, procedures, and standards.
Participate in creating and implementing improvements.

Desired Qualifications

One year of office experience, preferably in a health care setting.
Electronic Health Record knowledge or experience is preferred.
Health Unit Coordinator experience is preferred.
Medical terminology knowledge or experience is preferred.

Job Overview

Fairview is looking for a Health Unit Coordinator in the Emergency Department at St. John's Hospital in Maplewood, MN.

Schedule: This role is a .5 FTE (40 hours per 2-week pay period) working 8-hour evening shifts, with every other weekend rotation. Variable weekday schedule.

About this Location:
St. John’s Hospital provides a warm, inviting atmosphere & humble staff. Innovative technology, combined with the expertise of our specialists, nurses & staff, contributes to our innovative healing environment & personal, diligent health care delivery. We are committed to delivering outstanding health care in our growing community! Our 184-bed facility offers a wide range of diagnostic & therapeutic services.

About this Unit:
This unit has a total of 29 beds, and we see a variety of patients, pediatric through geriatric. We are a dynamic team that focuses on promoting a welcoming atmosphere filled with strong teamwork, collaboration, empathy, and compassion.

Responsibilities:

Creates an atmosphere of hospitality and efficiency on the unit with patients and members of the team by providing administrative and reception support.

Maintains the patient shadow chart (paper records) in appropriate functional order as indicated in hospital and unit policy. Sends shadow chart to HIM when patient is discharged.
Monitors and enters information on the patient status board as needed and appropriate. Performs census management activities for admission arrivals, transfers, and discharge.
Communicates effectively with patient/family, the interdependent team, and other disciplines regarding the care of the patient.
Achieves customer service excellence by understanding and supporting the needs of all internal and external customers (patients, families, frontline staff, and physicians/LIP's)
Supports holistic nursing theory based on Watson's theory of caring aligning with the practice standards of the American Holistic Nurses' Association and the Professional Partnership Model in order to achieve the organization's nursing vision.
Supports the unit by trouble shooting technology concerns as issues arise.
Coordinates information to facilitate care progression of patients, making sure all discharge information is assembled for discharge to home or transfers to skill nursing facilities, TCUs, etc.
Works with clinics, hospitals, and other agencies to obtain patient records as needed for ongoing care within Fairview facilities. Supports and helps facilitate patient signup of MyChart.
For some departments, HUCs will obtain information to conduct registration of patients, updates patient demographic and health insurance information, and verifies insurance eligibility, as appropriate/needed by site location according to established registration standards.
Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures, and standards.
Actively participates in creating and implementing improvements.

Required Qualifications:

1 year office experience

Preferred Qualifications:

1 year office experience preferably in a health care setting
Electronic Health Record knowledge required/experience
Health Unit Coordinator experience
Medical terminology knowledge/experience

Benefit Overview

Fairview offers a generous benefits package, including but not limited to medical, dental, vision, PTO/vacation and Safe and Sick Time, tuition reimbursement, retirement and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/helocalseiu

Compensation Disclaimer

The posted compensation range corresponds to the minimum and maximum pay rates outlined in your union agreement for the respective job classifications at the time of job posting. An individual's pay rate within this range may be influenced by various factors, including FTE, skills, knowledge, educational background, and qualifying experience as specified in the contract. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

About the Company

Fairview Health Services

Nonprofit health system delivering comprehensive care

Fairview Health Services is a nonprofit health system in Minnesota offering a wide range of medical services through a network that includes community and academic hospitals, clinics, senior living, home health, rehabilitation, counseling, pharmacies, and benefit management. It operates through the M Health Fairview partnership with the University of Minnesota, linking care with research and training. Patients access care via a unified system across hospitals, clinics, home care, hospice, transportation, and employer solutions. Its goal is to expand access to high-quality, compassionate care by delivering comprehensive services across the care continuum, anchored in community needs.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Minneapolis, MN
Founded: 1906

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