Senior Program Manager - Multiple Teams

Description

Amazon Workplace Health and Safety (WHS) Operational Excellence (OpEx) is looking for a Program Manager (PM) to drive continuous improvement safety projects. If you are a strategic thinker with a strong background in program management and continuous improvement, we encourage you to apply.

Amazon remains committed to becoming the global benchmark for safety excellence and places the highest value on safety in all planning and decision-making so leaders and associates work safe, have fun, and make history. We are actively seeking an experienced PM with a strong background in planning and leading safety initiatives that align with long-term business objectives. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive communication skills are essential. This role is ideal for individuals who excel in transforming visions into actionable plans and guiding those plans to fruition. In this role, you will be responsible for program strategies, including the development and execution of detailed project roadmaps. You will work closely with various internal teams and stakeholders, harmonizing different perspectives and ensuring cohesive efforts towards common goals.
Some travel may be required (no more than 25%).


Key job responsibilities
Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations

Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver

Define the program (problem statement, end state vision, milestones, key performance indicators), set objectives, analyze data and drive improvements that are quantified with metrics

Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions

Partner with teams across the businesses you support and beyond to source, allocate, and coordinate resources

Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order

Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)

Work with program managers, business leaders and executive team to communicate and impact critical business initiatives

Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects

Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers

Create, communicate, and manage project budget

A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!


About the team
Workplace Health and Safety (WHS) Operational Excellence (OpEx) is committed to the continual improvement of our people, processes, and performance to position Amazon as an industry leader in safety excellence. Drawing from field expertise, OpEx partners with cross-functional teams to resolve global challenges and proactively support 8,000+ WHS professionals. We partner with process owners to understand causal effects leading to defects, leverage process improvement tools and methodologies eliminating defects, improving efficiency, and driving change to optimize safety performance; creating a culture of safety excellence. We are open to hiring candidates to work from the following locations: Nashville, Bellevue or Arlington.

Basic Qualifications

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree
- Experience leading cross-functional projects and managing large, complicated programs

Preferred Qualifications

- 5+ years of driving process improvements experience
- 5+ years of managing stakeholders in cross-functional project experience
- 5 + years driving practical application of program management methodology including PMP/Lean Six Sigma/Kaizen

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.