Food Service Expert

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Learn more about Target here.

ALL ABOUT FOOD & BEVERAGE 

The Food & Beverage team enablesa consistentexperience for our guests by ensuringproductis fresh, in stock, available and accurately priced and signed on the sales floor. They are expertsofoperations,processand efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation,pricingand promotional signing processes for all Food&Beverage areas of the store.

At Target,we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role ofa FoodService Expert can provide you with theskills and experiences of:

• Guest service fundamentals and experience building a guest-first culture in food

• State and federal food safetyandOSHA guidelines

• Monitoring sales of products and adjusting production to drive efficiency, profitability andminimizewaste

As a Food Service Expert, no two daysare ever the same, but a typical day willmost likely includethe following responsibilities:

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:

• Greet:

• 10ft: be friendly – smile, make eye contact, or wave

• 4ft: greet the guest, smile andinitiatea warm, helpful interaction

• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience

• End every guest transaction with a sincere thank you

• Actively support team efforts andassistpeers in other areas whilemaintaininga positive and respectful attitude

• Adjust to business and guest needs to deliver an easy and inspiring guest experience

• Deliver an exceptional guest experiencebyproviding a freshand abundant shopping experienceduring all hours of operations, prioritizing the guest’s needs over task.

• Uphold andmaintainthe execution of the Food & Beveragestandardsand Pizza Hut brand standards (where applicable).

• Execute Food & Beverage processes, including food deliveries, replenishment, straightening merchandise,instocksroutines, data accuracy, culling, rotation, cleaning, signing, and organizing and storing reserve product.

• Produce, package and label items to specifications on production cards and follow specific department routines to drive sales,instocksand profitability. 

• Maintain a neat,cleanand inviting dining area for gueststhroughout shift(as applicable).

• Make changes tosalesfloormerchandise displaysas directed.

• Always be aware of current promotions inCafé and Pizza Hut (where applicable).

• Complete and record all cleaning tasks in the food service space as outlined in best practices.

• Follow proper perishable inventory procedures to ensure an accurate recording of inventory.

• Follow all food safety requirementsincludingmonitoring and recording temperature sensitive food itemsas outlinedinbest practice.

• Use sampling and suggestive selling to promote products and increase sales. 

• Complete Pizza Hut training requirements and certifications related to quality control of Pizza Hutproducts(where applicable).

• Alwaysdemonstratea culture of ethical conduct,safetyand compliance.

• Work in a safe mannerat all times;comply withall safety policies, best practices, and training; report hazards and correct where possible.

• Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) andmaintaina compliance culture while executing those duties, such as compliance with federal, state, and localadult beveragelaws.

• All other dutiesbasedon business needs.

WHAT WE ARE LOOKING FOR

This may be the right job for you if:

• You enjoy interacting and helping others - including guests thatshopour store and fellow team members you work with.  

• You thrive in a fast-moving, highlyactiveand physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. 

• You are open toworkinga flexible work schedule with varying hours,daysor shifts (including nights, weekends,holidaysand other peak shopping times).

The good news is that we have some amazing training that will help teach you everything you need to know to be aFood Service Expert.But,there are a few skills you should have from the get-go:

• Strong interest and knowledge of the food service business

• Previousfood orgrocery experience preferred, but notrequired

• Welcoming and helpful attitude towardallguests and other team members

• Ability to communicate on multiple frequency devices andoperatehandheld scanners, and othertechnologyequipment as directed

• Work both independently and with a team

• Resolve guest questions quicklyon the spot

• Attention to detail and followmulti-step processes

• Capability to remain focused and composed in a fast-paced environment andaccomplishmultiple tasks within establishedtimeframes

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basicsthatwe expect:

• Access all areas of the building to respond to guest or team member issues.

• Interpret instructions,reportsand information.

• Accurately handle cash register operations as needed.

• Climb up and down ladders if needed.

• Scan,handleand move merchandise efficiently and safely, includingfrequentlylifting or moving merchandise up to 44 pounds withoutadditionalassistance from others.

• Flexible work schedule (e.g., nights,weekendsand holidays); come to work when scheduled,work scheduled shifts and take required mealand rest breaks

• Ability to work in environments that will include refrigeration and freezer temperatures andconditions;where common allergens may also be handled or present.

• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties, including but not limited to Drive-Ups, carryout, etc.

• Ability to remain mobile for the duration of ascheduled shifts (shift length may vary)