Senior Maintenance Clerk

About Ropes & Gray

Ropes & Gray is a preeminent global law firm. The firm has been ranked in the top three on The American Lawyer's prestigious A-List for eight consecutive years and #1 on Law.com's UK A-List twice in the past three years - rankings that honor the "best of the best" law firms. The firm has approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, Milan, New York, Paris, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C.The firm has consistently been recognized for its leading practices in many areas, including asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring. Ropes & Gray is an equal opportunity employer.

Overview

Performs preventive maintenance and repairs and keeps firm work areas in a clean and orderly condition.  Responds to facilities and maintenance situations on a day-to-day basis related to security access, conference services needs, furniture issues, HVAC issues and maintaining vendor relationships. Researches and bids out more involved facilities issues and repairs.

Responsibilities

• Installs or repairs firm equipment, including keyboard trays, standing desks, furniture and other office equipment.  
• Provides basic office maintenance services including painting, key replacement, appliance repair, moving boxes, filter changes, light bulb replacement, sweeping/ mopping, blind installation/repair and plumbing issues.
• Coordinates regular preventative maintenance for carpet cleaning, stone cleaning, supplemental HVAC, pest control, fire extinguishers and building vendors.
• Solicits quotes from outside vendors with respect to office repairs; leveling vendors based on quality and price and coordinating repairs.
• Coordinates with building management to facilitate work being performed by outside vendors and emergency repairs, including plumbing issues, HVAC issues and electrical outages.
• Submits work orders with building management for special engineering requests beyond normal scope of work.
• Uses the access control security system, helping with printing and deactivating cards and ensuring card database integrity by accurately entering information.
• Helps with office/desk moves and preparation of spaces for new hires, visitors, and terminations.
• Performs installation of bulletin boards, white boards and pictures as requested.
• Assists with daily housekeeping duties, as needed.
• Assists Conference Services in setting up and providing service for meetings and firm events.
• Completes regular audits of work done by daily housekeeping and other vendors.
• Monitors and adjusts temperature in areas controlled by using the firm’s Building Maintenance System and keeping log of changes.
• Maintains keys for offices, file cabinets and secretarial desks.
• Assists Operations Manager and Operations Coordinator with projects.
• Other duties as assigned

Qualifications

• Minimum GED or High School Diploma
• Five or more years of related experience and/or training; or equivalent combination of education and experience.
• Working knowledge of the Microsoft Office Suite
• Must have excellent command of English (both written and oral)
• Ability to use a wide variety of common tools as necessary.
• Typing speed of at least 40 words per minute.
• Ability to be a proactive self-starter.
• Must be flexible in order to respond quickly and positively to shifting demands and opportunities; ability to work under tight deadlines and handle multiple, detailed tasks.
• Team-oriented.
• Must pay attention to details and have the ability to follow up and follow through.
• Excellent communication skills including ability to work in a collaborative team environment and communicate professionally and courteously in person, by email and by telephone.
• Reliable and punctual.
• Ability to work effectively in a multi-office environment.
• Must maintain a professional demeanor and confidentiality in all client and firm matters
• Ability to work both independently or under specific direction
• Customer service-focused and solution oriented with internal and external clients
• Must be able to work overtime when necessary.
• Normal office environment and schedule. Flexibility in reporting hours, available for unscheduled overtime.
• Ability to lift/ and or move up to 75lbs, use ladders, stand or walk for long periods of time, climb or balance, and to move freely within the workplace.
• Ability to focus on a computer for long period of time.

Compensation and Total Rewards Package

Ropes & Gray is proud to offer a comprehensive Total Rewards package to our business support team members. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is listed below and represents our good faith and reasonable estimate of the starting salary range at the time of posting. In addition, this role is eligible for a discretionary bonus based on performance. The actual offered rate for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity.

• New York: $57,400 - $83,200

Working Conditions

This position requires hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development and effective collaboration with colleagues and management.