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Snowshoe Mountain

Year-round mountain resort in West Virginia

Ski & Ride School Supervisor

Corporate & Technical TrainingConfirmed live in the last 24 hours
Full-timeSnowshoe, WV, USA$17 /hr

About the Job

Requirements

  • A high school diploma or GED is required.

Responsibilities

  • Manage lesson activities by assessing guest needs, aligning staff with those needs, and ensuring proper children's check-out procedures.
  • Train staff by developing and implementing orientation programs, educating staff on current Professional Ski Instructors of America and American Association of Snowboard Instructors methods, and preparing staff for certification exams.
  • Schedule staff to ensure appropriate coverage based on workload and communication with the operations scheduler.
  • Monitor lesson quality by observing group dynamics and assisting with special needs.
  • Handle service recovery by addressing and resolving guest concerns effectively.
  • Evaluate employee performance through feedback logs, coaching, policy enforcement, and performance reviews.
  • Maintain facilities by overseeing daily clean-up, snow removal, flag operations, and ensuring teaching aids are available.
  • Ensure report accuracy by verifying lesson records, approving payroll reports, and managing incident logs.
  • Contribute to the team by achieving related results as needed.

Desired Qualifications

  • PSIA/AASI Level II or higher, or comparable experience; four years of full-time teaching experience is considered comparable.
  • Knowledge of safety practices.
  • CPR/first aid certification is preferred.

About the Company

Snowshoe Mountain

Year-round mountain resort in West Virginia

Snowshoe Mountain is a year-round destination resort in West Virginia offering skiing, snowboarding, mountain biking, lodging, dining, retail, events and other outdoor recreation. Resort teams operate lifts, trails, hotels, vacation rentals, restaurants, shops and guest services across the mountain village. Snowshoe is part of Alterra Mountain Company and participates in the wider Ikon Pass destination network, while retaining its own local identity. Its employer scope therefore spans outdoor operations, hospitality, maintenance and seasonal guest experiences.

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