Account Manager

Job Description

We are seeking a dynamic and results-driven Account Manager to join CNS Oman. The role will focus on managing and growing key accounts within the Oman market, driving business opportunities, and achieving assigned sales targets. The ideal candidate will have strong experience working with System Integrators (SIs), a solid understanding of the IT solutions landscape, and the ability to position CNS offerings effectively to prospective customers.

 

Key Responsibilities

Protect CNS Interests

• Maintain strict confidentiality of all business-related information involving CNS, its partners, suppliers, and customers.
• Ensure full compliance with company policies, procedures, and internal/external audit requirements.
• Represent CNS professionally in alignment with the company’s core values.
• Adhere to ISO standards and internal governance frameworks.

Plan and Forecast Projects from Prospective Customers

• Stay updated on market trends, customer needs, and industry developments within Oman.
• Build strong, consultative relationships with customers, including engagement at the C-level.
• Understand competitor positioning within accounts and strategically position CNS solutions.
• Promote and sell CNS’s full portfolio, including Servers, Storage, Networking, Security, Virtualization, Backup, Disaster Recovery, Support, and Managed Services.
• Identify and develop a pipeline of prospective customers and projects within the financial year.
• Maintain accurate sales forecasting and pipeline management.
• Drive opportunities from identification to closure, ensuring profitability for CNS.

Achieve Sales Targets

• Meet and exceed quarterly and annual sales targets assigned by the Sales Manager.
• Take full ownership of winning projects and expanding CNS market share within assigned segments.
• Identify and develop new business opportunities and accounts.
• Build long-term customer relationships and enhance customer satisfaction.
• Maintain strong understanding of customer requirements and buying behavior.
• Demonstrate solid technical knowledge of CNS offerings.
• Utilize escalation processes where required and collaborate with internal teams (Pre-sales, PM, Finance, and Contracts).
• Lead sales cycles including presentations, negotiations, and deal closures.

Propose Technical & Commercial Solutions

• Professionally represent CNS in all client engagements.
• Collaborate with principal partners to deliver end-to-end solutions.
• Ensure proposals are accurate, competitive, and submitted in a timely manner.
• Focus on value-based selling rather than price-driven approaches.

Qualifications

Qualifications & Requirements

• 5–7 years of relevant experience in IT solutions / system integration sales.
• Bachelor’s degree in Business Administration, IT, Engineering, or a related field.
• Strong network and relationships within the Oman market.
• Proven track record of achieving and exceeding sales targets.
• Strong skills in:
  • Opportunity Qualification
  • Proposal Development
  • Negotiation & Closing
  • Account Planning & Strategy
  • Customer Relationship Management

Additional Information

Compliance with policies and procedures based on the ISO standards adopted by CNS.