Order Scheduling Coordinator

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:
Join our team at Thermo Fisher Scientific as Order Scheduling Specialist in Singapore. You'll coordinate shipments, ensure regulatory compliance, and maintain supply chain operations. You'll handle order processing, documentation, inventory management, and work with internal teams and external partners to deliver excellent service. This position offers the opportunity to contribute to our mission of enabling customers to make the world healthier, cleaner, and safer.

RESPONSIBILITIES:

• Review and fulfill open and past due orders for instruments, spares, and consumables.
• Schedule Worldwide orders based on inventory availability and prioritize them to meet demand.
• Collaborate with global planners or buyers to expedite part shortages and ensure order completeness.
• Coordinate part shipment and consolidation, ensuring the most suitable shipping dates.
• Serve as the main point of contact for communication with the sales and customer fulfillment group.
• Resolve any issues with internal parties to ensure shipments meet customer expectations.
• Coordinate return shipments and work with the Quality team for accurate disposition.
• Provide support in investigating customer complaints and identifying root causes.
• Conduct order screening for trade compliance checks.
• Manage the block, check, and release of orders and deliveries in relevant systems.
• Maintain a well-organized filing system for all order-related and shipping status documentation.
• Provide support to the group supervisor by collecting data, if required.
• Ensure department systems and procedures adhere to applicable standards.

REQUIREMENTS:

• Diploma or Degree in Business/Logistics
• Minimum 2 years of experience in Supply Chain management or equivalent combination of education and experience.
• Possess strong organizational and logical skills, along with a willingness to adapt quickly to changing policies and procedures.
• Able to work effectively as part of a team in a fast-paced and high-pressure environment
• Good communicating skill with both colleagues and external customers.
• Problem-solving abilities related to sales, planning, and transportation of goods, both locally and internationally, are essential.
• Proficiency in digital literacy, including Microsoft Office and other relevant software, is required.
• Excellent spreadsheet skills, specifically in Excel, are highly valued.