Assistant Store Manager
Polène Paris
Assistant Store Manager
Polène Paris
Direct-to-consumer luxury leather handbags
Founded in 2016, Polène is a French leather goods house known for its timeless creations, combining exceptional craftsmanship with an organic design language inspired by nature.
As Polène continues to grow internationally, we are strengthening our organization and investing in top talent across all functions. Supported by 800 artisans in our workshops in Ubrique, Spain, we continue to elevate the value and distinctiveness of our leather goods and jewelry collections.
Polène boutiques bring the brand universe to life and welcome a demanding local and international clientele.
Located in Osaka's iconic Shinsaibashi district, our new flagship boutique opens in April 2027 and requires a strong sales-focused and operationally minded leader, capable of maintaining high service standards while supporting smooth day-to-day execution.
REPORTING TO: Store Manager
DIRECT REPORT: Sales Manager
MAIN MISSION
Reporting to the Store Manager, you support management in driving commercial activity, performance, and customer experience
excellence.
A true operational right-hand, you play a pivotal role by translating the strategic vision and action plans defined by the Store Manager
into concrete daily actions on the ground. As an ambassador of Polène, you energize, develop, and motivate the team with agility to
turn set objectives into collective successes, while ensuring flawless execution of brand standards.
YOUR KEY RESPONSIBILITIES
1. Commercial Development & Performance Management
● Analyze daily performance indicators to boost sales and elevate customer experience.
● Working in tandem with the Store Manager, propose and implement concrete action plans to optimize results and individual
team member performance.
● Contribute to the preparation of regular feedback and action plans (products, clients, market) for HQ.
● Develop customer experience and drive loyalty-building actions (CRM) and local partnerships.
2. Management & Team Development
● Train and support the managerial team daily through regular coaching.
● Participate in recruitment and ensure the successful onboarding of new team members.
● Contribute to staff scheduling based on traffic and operating hours to ensure consistent service quality.
● Lead daily briefings and ensure information relay between management and the team.
3. Operational Excellence & Image
● Guarantee seamless brand experience by overseeing visual merchandising guidelines and maintaining a flawless store
environment. You ensure that all team members embody Polène DNA through professional grooming and consistent
attention to detail.
● Oversee stock control, rolling inventories, and shrinkage prevention.
● Ensure compliance with internal procedures (checkout, security, HR) and oversee personnel administrative tracking.
Soft Skills: Agility & Decision-Making
● Ability to solve complex problems with pragmatism.
● Diplomacy and firmness to ensure information relay between management and the team.
● Embodies Polène’s values in all professional interactions.
Direct-to-consumer luxury leather handbags
Polène Paris creates luxury leather goods, focusing on handcrafted handbags and accessories designed in Paris. The company sells its products directly to customers online and through select retail partners, aiming at a global audience of fashion-conscious buyers. Its products are made with premium materials and built to be timeless, emphasizing quality craftsmanship over trendiness. Polène sets itself apart by combining traditional handcraftsmanship with modern, understated design and a selective distribution approach, rather than relying on mass-market channels. The goal is to grow a premium brand that offers durable, elegant pieces that resonate with discerning customers through strong social media presence and influencer collaborations.
Explore more opportunities at Polène Paris