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Alignment-Health

Medicare Advantage plans with on-demand care

Bilingual Product Manager - Medicare Advantage

Product ManagementPosted on Nov 9
Full-timeOrange, CA, USA$85.7k - $128.5k

About the Job

Requirements

  • Five or more years of experience in Medicare Advantage product management, health plan operations, benefit design, healthcare strategy, or related disciplines.
  • Experience managing complex cross-functional initiatives in a highly regulated environment.
  • Experience analyzing market, competitive, operational, or member data to support product decisions.
  • Experience working across multiple business functions to deliver strategic initiatives.
  • A bachelor's degree in business, Healthcare Administration, Public Health, Marketing, Finance, or a related field; equivalent experience may be considered.
  • Specialized knowledge of Medicare Advantage product management and benefit design, CMS regulations and compliance, product lifecycle management, market analysis and competitive intelligence, project and program management, cross-functional leadership and stakeholder influence, data analysis and performance measurement, strategic planning, and member experience and customer-centric product development.
  • Ability to translate market, consumer, operational, and regulatory insights into product strategies and recommendations.
  • Fluency in Mandarin, Cantonese, Vietnamese, or Korean.

Responsibilities

  • Drive the strategy, development, implementation, and ongoing evolution of Medicare Advantage products across assigned markets and member segments, identifying opportunities to strengthen competitiveness, enhance member experiences, and improve business outcomes.
  • Lead the development and refinement of benefits, plan features, and member experience enhancements, collaborating with Actuarial, Finance, Compliance, and Operations to ensure solutions are financially sustainable, operationally effective, and aligned with member needs.
  • Participate in annual bid development, product implementation efforts, service area expansions, and Medicare Advantage planning activities, ensuring products, processes, and materials align with CMS requirements and organizational compliance standards.
  • Monitor competitive trends, industry developments, consumer insights, and demographic shifts to identify growth, product differentiation, and market expansion opportunities, and present recommendations to leadership and stakeholders.
  • Guide development and review of member-facing communications, enrollment materials, benefit documentation, and digital experiences, ensuring content is accurate, compliant, accessible, and aligned with member expectations, including culturally relevant and multilingual experiences when appropriate.
  • Partner with Marketing, Sales, Community Engagement, and other teams on go-to-market strategies, member acquisition, retention programs, broker education, and community outreach initiatives.
  • Lead strategic product initiatives by aligning stakeholders, managing timelines, mitigating risks, and executing key business objectives.
  • Evaluate product performance using membership growth, retention, utilization, operational outcomes, market share, and member experience metrics, and translate data into actionable recommendations for strategic decisions.
  • Maintain expertise in Medicare Advantage regulations, CMS guidance, healthcare market developments, competitor activities, and emerging opportunities that may affect product strategy and performance.

Desired Qualifications

  • Experience with Medicare Advantage bid development, product implementation, service area expansions, or managed care operations.
  • Experience supporting multicultural, underserved, or diverse member populations.
  • Experience with member experience, digital engagement, marketing strategy, or community-based growth initiatives.
  • An MBA, MPH, MHA, or another related advanced degree.
  • PMP (Project Management Professional) certification or equivalent.

About the Company

Alignment-Health

Medicare Advantage plans with on-demand care

Alignment Health delivers Medicare Advantage plans for seniors, offering 24/7 access to healthcare through in-person, in-home, or telehealth options. Plans are funded by premiums paid by Medicare beneficiaries and federal reimbursements, with a focus on coordinated care supported by provider-facing technology to improve delivery and efficiency. Differentiation comes from pairing high-touch, VIP-level service with affordable pricing and technology-driven care coordination. The overarching goal is to simplify and enhance the healthcare experience for seniors by providing accessible, high-quality care without excessive costs.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Orange, CA
Founded
2013

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