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Listen Labs

Automates AI-driven customer interviews and insights

Account Executive - Enterprise

Account ExecutiveUpdated on Nov 11
Full-timeLondon, UKIn-person

About the Job

Requirements

  • Have 5–8+ years of quota-carrying closing experience in B2B software as a service.
  • Have experience selling to enterprise or upper mid-market accounts.
  • Demonstrate the ability to run consultative, multi-stakeholder sales cycles.
  • Have a track record of closing meaningful deals of $50,000–$250,000 or more and expanding accounts.
  • Have strong discovery and storytelling skills.
  • Be comfortable balancing inbound and outbound pipeline generation.
  • Be highly organized and proactive in managing deals end-to-end.

Responsibilities

  • Contact leads via email, cold calls, conferences, and other channels; manage inbound and referral leads.
  • Research potential customers, generate leads, build a consistent outbound sales pipeline, attend industry events, and develop connections to drive future sales growth.
  • Run discovery calls, demonstrations, and follow-ups to qualify and close new customers; build proposals and return-on-investment cases; negotiate contract terms when needed.
  • Improve internal sales processes, including slides, call scripts, meeting templates, contract terms, customer relationship management workflows, metrics, and dashboards.
  • Run weekly company-wide Sales Review meetings to review deals and answer questions.
  • Work with Customer Success, Engineering, and Product to delight customers, and with the co-founding team on sales and revenue-related matters.

About the Company

Listen Labs

Automates AI-driven customer interviews and insights

Listen Labs provides AI-powered customer feedback and market research services that run personalized interviews at scale for both businesses and consumers. Its offerings include usability testing, churn analysis, and ethnographic studies, with participant recruitment drawn from a large pool or integrated from other providers. The core product automates the interview process and produces detailed, actionable reports on customer sentiments, brand perception, and product feedback. This enables faster, data-driven decision making and strategic insights. Compared with competitors, Listen Labs emphasizes scalable, automated interviewing across diverse demographics and a broad service set, delivering insights quickly through subscription and service charges. The company's goal is to help organizations understand what customers think and feel about their products and brands so they can improve experiences and outcomes.

Company size
51-200
Company stage
Acquired
Total funding
$96.3M
Headquarters
San Francisco, CA
Founded
2023

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