Full-Time

Implementation Specialist

Posted on 6/3/2024

OneLocal

OneLocal

51-200 employees

Digital marketing platform for SMEs

Consumer Goods
Data & Analytics

Mid

Remote in Canada

Required Skills
Communications
Requirements
  • Dedication to prioritizing customers' success
  • Experience in customer-facing project management
  • Excellent verbal and written communication skills
  • At least 1 year of experience as an Implementation/Onboarding Specialist
  • Proficiency in managing fast-paced environments
  • Ability to assess customer needs and align them with product offerings
  • Skilled in building strong client relationships
  • Demonstrated professionalism, courtesy, honesty, and integrity
  • Willingness to challenge conventional thinking
  • Strong organizational abilities
Responsibilities
  • Ensure successful use of the OneLocal platform for clients
  • Collaborate with merchants to collect website development requirements
  • Guide clients in accessing social media platforms
  • Manage multiple client activation projects independently
  • Proactively address client issues
  • Understand and ensure clients find value in the platform
  • Manage ongoing client communications and reporting
  • Manage project risk for timely execution
  • Prepare project documents and provide training
  • Contribute to best practices development
  • Resolve client issues with team members
  • Provide occasional on-call after-hours assistance

OneLocal provides an integrated digital marketing platform specifically designed for small and medium-sized businesses. This platform combines essential services such as website management, search engine optimization, online reviews, advertising, and social media engagement. By leveraging artificial intelligence, OneLocal automates client interactions and content generation, making it an exemplary work environment for those interested in technology-driven marketing solutions and streamlined operations. The company's commitment to easing the marketing challenges of smaller businesses through digital innovation makes it an attractive place for professionals seeking to impact the digital marketing landscape meaningfully.

Company Stage

N/A

Total Funding

$1.4M

Headquarters

Toronto, Canada

Founded

2017

Growth & Insights
Headcount

6 month growth

11%

1 year growth

28%

2 year growth

3%

Benefits

Medical, dental, & vision insurance

Flexible working hours

Continuous skill advancement

Fully stocked kitchen

Team events

Vacation time

Dog friendly office

INACTIVE