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Quest Diagnostics

Operates nationwide clinical laboratory testing

Senior Manager - Laboratory Operations

Diagnostics & Laboratory ProfessionalsConfirmed live in the last 24 hours
Full-timeTampa, FL, USANo salary listedIn-person

About the Job

Requirements

  • A minimum of 8 years of laboratory experience, including at least 4 years of direct supervisory experience in a clinical or anatomical pathology laboratory.
  • A Bachelor's degree in Life Sciences is required.
  • A Florida state license in the specific discipline at the supervisory level is required for Florida.

Responsibilities

  • Plan, coordinate, evaluate, and supervise all technical and operational activities and staff in the laboratory.
  • Operate the laboratory with a focus on quality, safety, integrity, efficiency, economy, and businesslike practices.
  • Plan, assign, and direct laboratory work, and serve as a liaison with other areas as needed.
  • Mentor and support direct reports, including supervisors, quality assurance specialists, and safety coordinators, in their responsibilities and functions; ensure they receive supervisory skills training and identify and implement training programs as necessary.
  • Define, coordinate, and monitor quality assurance programs; supervise the quality assurance specialist; ensure quality control and compliance procedures are followed and quality control reports are current; and oversee preparations for inspections.
  • Oversee laboratory staffing, including interviewing, hiring, training, staff development, performance evaluation, and corrective counseling.
  • Identify future staffing, equipment, and facility needs and submit procurement documentation.
  • Review test performance, drive process and project management, and prepare and submit required reports by established deadlines.
  • Manage the test database and ensure departmental standard operating procedures and the database accurately reflect current processes.
  • Coordinate research and development activities related to operations and participate in subspecialty, corporate, and business unit committees as needed.
  • Develop the annual budget and manage department costs and resources within budget.
  • Resolve problems through communication with clients, including by phone.
  • Define, coordinate, and monitor environmental, health, and safety programs; supervise the department safety coordinator; ensure regulatory standards and safety procedures are followed; and oversee inspection preparations.
  • Design, develop, and deploy business transformation concepts to improve departmental quality, service, or costs.

About the Company

Quest Diagnostics

Operates nationwide clinical laboratory testing

Quest Diagnostics provides clinical laboratory testing and diagnostic services. It processes patient samples across a network of laboratories to run a broad menu of 3,000+ tests, including cancer diagnostics and anatomical pathology, and delivers interpretive reports through its medical staff. Tests are performed at its patient service centers, esoteric and rapid-response labs, and outpatient facilities, with results shared with clinicians via connected data systems. What sets Quest Diagnostics apart is its scale and scope: the world’s largest clinical lab network, the broadest test menu, a large team of MDs and PhDs for interpretation, and leadership in cancer diagnostics and pre-employment drug testing, plus extensive clinical trials testing. Its goal is to empower healthcare providers and patients with actionable diagnostic insights to identify, treat, and manage disease, inspire healthy behaviors, and improve health outcomes.

Company size
10,001+
Company stage
IPO
Headquarters
Secaucus, NJ
Founded
1967

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