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SBM Management Services

Global facilities management and cleaning services

Assistant Site Manager

Facilities ManagementUpdated on Nov 12
Full-time$60k - $70k /yr

About the Job

Requirements

  • A bachelor's degree from a four-year college or university, one to two years of related experience and/or training, or an equivalent combination of education and experience.
  • May be required to have a valid driver's license.
  • Bilingual ability is a plus.
  • Strong verbal and written communication skills are required.
  • Knowledge and skills in customer service, problem solving, time management, project management, planning, communication, presentation, interviewing, coaching, and training are required.
  • Knowledge of Microsoft Office and computer skills is required.
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community is required.
  • Ability to effectively present information and respond to questions from groups of managers, customers, employees, and the public is required.
  • Must be able to sit, talk, or listen frequently and lift and/or move up to 35 pounds, with reasonable accommodations available for individuals with disabilities.

Responsibilities

  • Assist in planning and developing work schedules to ensure adequate service.
  • Prepare schedules for service personnel and assign personnel to routes.
  • Inspect and evaluate the physical condition of the establishment for program compliance, including safety, quality, and service.
  • Audit and maintain inventories of supplies and equipment.
  • Investigate new equipment and promote improved equipment and methods.
  • Review customer service requests to determine their cause and type of malfunction, and address them with the manager.
  • Assist the site manager in implementing organizational policies and goals.
  • Assist with analyzing and facilitating budget requests to identify areas for reductions.
  • Assist in promoting services to develop new markets, increase market share, and improve the company's competitive position.
  • Inspect the plant and evaluate the use of space and facilities.
  • Assist with plans, budgets, and schedule modifications, including cost estimates, bid sheets, and contracts.
  • Help ensure that the site meets budget goals on a sustaining basis.
  • Assist in developing long-range plans, conceptual designs, and capital outlay requirements for program and process improvements.
  • Coordinate program specifications, proposal and contract requirements, and associated documents.
  • Compile data to prepare estimates.
  • Maintain and report on business financial matters, including labor hours, overhead, supplies, expenses, billing, forecasting, and changes to these areas.
  • Maintain a safe work environment for self and employees.
  • Ensure compliance with local, state, and federal regulations, including FLSA, OSHA, and ADA.
  • Direct supervisory management engaged in support of facilities programs.
  • Act as liaison between the company, customers, clients, employees, and subcontractors.
  • Maintain contract and contractor status databases.
  • Review correspondence concerning contractors and respond as appropriate.
  • Establish and maintain contact with contractors to ensure smooth contract processes.
  • Assist the site manager in conducting and attending meetings to facilitate consistent, real-time communication with customers, clients, and employees.
  • Assist with human resources concerns and issues.
  • Drive to various work locations, customer sites, or company facilities as needed to perform essential functions.
  • Travel as required for the position.
  • Interview, hire, plan, assign, and direct employee work; conduct performance evaluations; reward and discipline employees; address complaints and resolve problems; and ensure employees are properly trained on tasks and safety requirements.

About the Company

SBM Management Services

Global facilities management and cleaning services

SBM Management Services provides facilities management focused on soft services, especially commercial cleaning and janitorial work. It customizes cleaning programs for each client and runs them through standardized processes, management systems, and reporting tools to boost efficiency and transparency. With a global footprint of over 1,000 locations, SBM offers integrated soft services designed to keep facilities clean and safe, backed by a workforce developed through training in a minority-owned company. Its approach emphasizes consistent operations, measurable reporting, and tailored service to meet diverse client needs. The goal is to help clients maintain high-quality, safe workplaces by delivering reliable cleaning and facilities support through an organized, scalable system.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
McClellan, West Virginia
Founded
1982

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