Facility Executive – Soft Services

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Location: Cyber City, Gurugram

Designation: Facility Executive – Soft services

Educational Qualification: Graduation Mandatory

Experience Required:   Min. 2 years of experience in facilities, property management, hospitality, or related field

Shift Timings:  2 Shifts

11:00 AM 8 :00 PM & 1:00 PM to 10:00 PM

Cab Facility: No

Work Schedule:  6 Days/week

Specific Skills:  Looking for Soft Service executive with strong communication skills and proven expertise in managing corporate building environments.

Role Overview

• Reports to AFM/Facilities Manager; on-site point of contact during shift for stakeholders and clients.
• Handles site rounds, helpdesk calls, HK & M&E briefings, and daily reporting.

Key Responsibilities

• Support Facility Management team operationally and administratively.
• Administer SOPs for soft services; ensure timely reporting.
• Conduct site audits, floor walks, and track defect closures.
• Manage HK, Dispatch, Pantry, and Cafeteria staff training and attendance.
• Oversee consumables stock, inventory, and vendor coordination.
• Handle billing, invoicing, and liaison with client finance team.
• Coordinate boardroom bookings and VIP/client visit arrangements.
• Conduct facility rounds; coordinate with Housekeeping, Security, and Maintenance.
• Manage Helpdesk, Front Office, and Mailroom operations, including rosters and escalations.
• Maintain logbooks and ensure daily FM sign-off.

Candidate Requirements

• Minimum 2 years’ experience in facilities, property management, or hospitality.
• Knowledge of H&S regulations, vendor management, and basic M&E/BMS systems.
• Strong communication, people management, and budgeting skills.
• Detail-oriented, adaptable, and a strong team player.

Location:

On-site –Gurugram, HR

Scheduled Weekly Hours:

48

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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