Account Manager

About Us

Fluid Flow is a trusted provider of industrial process equipment and engineered solutions, helping customers optimize the performance, reliability, and efficiency of critical process systems. We specialize in pumps, heat transfer equipment, filtration, mixers, valves, and other fluid handling and process technologies for a wide range of industrial applications. Backed by strong technical expertise and leading equipment manufacturers, Fluid Flow delivers tailored solutions designed to meet complex process requirements and keep operations running efficiently.

Visit our website: fluidflow.com

Responsibilities & Qualifications

This person will directly cover Industrial market customers in our Memphis geography, which includes Eastern AR, Western TN, Western KY and North MS . The position will report directly to the General Manager for the Fluid Flow Central States group of Fluid Flow Products, Inc.

PRINCIPAL DUTIES (but are not limited to the following):

1.   Familiarization with design and application of all contractual and accessory lines supported by Fluid Flow.

2.   Work with service technicians to maximize their effectiveness. Sell service contracts, gain new customers, and capture accounts.

3.    Make direct calls in the market area, promoting full line product, aftermarket, and service sales. Grow the business to the point we can hire additional support and service staff.

4.   Solicit assigned customers’ inquiries and orders and handle negotiations, adjustments, and complaints. Assistance is available from applications engineering, technical inside sales, as well as dedicated customer service.

5.  Set up and perform various equipment surveys, and accompany auditors on air audits we sell.

6.   Assist in resolution of customer-initiated technical issues.

7.   Continue with professional education, through principal-sponsored schools, membership/participation in industry associations, contact with potential equipment sources, internet/catalog reviews, and self-study.

8.    Keep CRM opportunities database (Sales Force) current, and use it as a directional tool for yourself, and a communication tool with others in the organization.

9.   Review assigned sales territory/accounts, and organize coverage to result in minimum wasted effort, and maximum face-to-face selling time and profit.

10. Recommend product lines by identifying new product opportunities; surveying consumer needs and trends

The immediate priority:

Grow the territory Sales and Margin. We will have the luxury of working with existing inside sales and customer service staff to consult with on present and long-term accounts.

Short term actions include:

Provide seamless coverage (personal, phone, email) with customers.

Latch onto and close opportunities that find their way to us. Develop projects turned up by own and previous sales efforts.

SKILLS/QUALIFICATIONS: 

Meeting Sales Goals

Motivation for Sales

Territory Management

Presentation Skills

Performance Management

Building Relationships

Emphasizing Excellence

Entrepreneurialism

Negotiation

Results Driven

Sales Planning

Time Management

Technically Astute

Managing Profitability

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Fluid Flow Products is proud to be part of Flow Control Group (FCG), a leading solutions provider of technically oriented products and services in flow control, fluid handling and process, industrial automation, and life sciences. Through its network of specialized companies across North America, FCG delivers mission-critical products, engineering expertise, and customer solutions to a wide range of industries.

Why Build a Career with Us?

Everyone’s an Owner of the Company Because every team member contributes to Flow Control Group’s success, employees share in that success through a broad-based ownership program available across our portfolio companies.

Competitive Benefits Enjoy a comprehensive benefits package that includes Medical, Dental, and Vision coverage, competitive 401(k) matching, paid time off, holidays, parental leave, wellness resources, and employee referral programs.

The Climb Financial Program Your financial wellbeing matters. Through Flow Control Group’s Climb Financial Program, employees have access to tools and resources designed to support both immediate needs and long-term goals. Programs may include emergency assistance funds, earned wage access, financial coaching, low-cost loan options, retirement planning resources, and opportunities to build long-term wealth through employee ownership.

Training & Development FCG University is available to all employees, offering access to more than 80,000 learning courses to help you build new skills and advance your career.

Career Growth Opportunities With a growing network of brands across North America, Flow Control Group provides opportunities for advancement, cross-functional experience, mentorship, and professional development in a supportive environment where your contributions make an impact.

Equal Opportunity Employer Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected status.