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Williams Lea

Global business support for professional services

Marketing Manager

Marketing Generalist & ManagementPosted on Nov 12
Full-timeNorwich, UK£40k /yr

About the Job

Requirements

  • Experience of developing and delivering social media strategies that support wider marketing objectives, strengthen audience engagement, and deliver measurable results.
  • At least 5 years of experience managing marketing activity for a B2C brand.
  • A degree-level qualification.
  • A marketing qualification.
  • Digital marketing channel management skills.
  • Skills in Microsoft 365, including Word, Excel, PowerPoint, and Teams.
  • Presentation skills.
  • Experience creating effective marketing strategies and annual plans.
  • Ability to analyse information from a range of sources.
  • Campaign evaluation and reporting of results.
  • Customer journey mapping and persona creation.
  • Developing segmentation, targeting, and positioning strategies to inform campaign messaging.
  • Experience managing multiple marketing channels, including email, social media, paid search, online resellers, ecommerce, and events.
  • Ability to brief and manage external and internal suppliers.
  • Understanding of GDPR and other legal requirements.
  • Project management skills to ensure activities are delivered on time, to quality standards, and within budget.

Responsibilities

  • Lead market, customer, and industry research to inform marketing strategies, client growth, and new business opportunities.
  • Develop and deliver integrated marketing strategies and multi-channel plans aligned to client objectives and sales targets.
  • Collaborate with internal teams and external partners to maximise brand awareness, engagement, and commercial performance.
  • Plan, manage, and evaluate campaigns, events, and new marketing initiatives, using data and insights to optimise results.
  • Lead client marketing discussions, providing strategic updates, recommendations, and performance reviews.
  • Manage marketing budgets and ensure activities are delivered on time, within budget, and to a high standard.
  • Line manage and mentor a Marketing Executive, supporting performance, development, and successful delivery of marketing activity.
  • Support wider business growth through corporate marketing, bids, case studies, brand management, and continuous improvement projects.

About the Company

Williams Lea

Global business support for professional services

Williams Lea provides tailored business support services for financial, legal, and professional services firms around the world. It uses a combination of onshore and offshore centers plus local offices to deliver customized, high-touch services that integrate advanced technology and real-time data. A core differentiator is ENGAGE, its technology platform that enables global automation, governance, and analytics to drive efficient workflows and real-time reporting. The company serves high-profile clients, including many leading law firms, professional services firms, and financial institutions, and generates revenue through service contracts. Williams Lea’s goal is to improve operational efficiency for clients, freeing fee earners to focus on client work, while pursuing ESG initiatives through its Beyond Business program focused on education, diversity, sustainability, and self-betterment.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
London, United Kingdom
Founded
1820

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