Program Manager
Posted on 2/8/2024
Imprint

51-200 employees

Full-stack payments & loyalty platform
Company Overview
Imprint is on a mission to make payments better for modern brands and their customers. they want to keep their clients customers coming back by offering better rewards for a fraction of the time and cost.
Financial Services
Data & Analytics
B2B

Company Stage

Series B

Total Funding

$127M

Founded

2020

Headquarters

New York, New York

Growth & Insights
Headcount

6 month growth

14%

1 year growth

33%

2 year growth

103%
Locations
Houston, TX, USA • Austin, TX, USA • San Antonio, TX, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Management
Marketing
Customer Service
CategoriesNew
Product
Requirements
  • 6-8 years of relevant program and relationship management, operations, and marketing experience in financial services, preferably in a co-brand credit card environment
  • Proven ability to manage multiple accounts and play a client services role
  • Exceptional project management skills with the ability to handle multiple priorities and initiatives
  • Strong communication skills, with the ability to present in front of large audiences including executive stakeholders
  • Experience leading cross functional projects, with high attention to detail
  • Collaborative mindset with a problem-solving approach
  • Excellent presentation and data organization skills
  • Proficiency in Google Workspace (e.g. Gmail, Docs, Sheets, Slides, Drive)
Responsibilities
  • Cultivate and maintain strong relationships with key stakeholders at H-E-B, including senior executives, marketing teams, and operational leaders
  • Develop and implement strategies to drive the acquisition of new credit card customers while maximizing the value of existing cardholders
  • Collaborate with H-E-B's marketing teams to create effective promotional campaigns and marketing initiatives to increase cardholder engagement and usage
  • Ensure that the H-E-B Credit Card program adheres to all regulatory and compliance requirements in the financial services industry
  • Generate regular reports on program performance and provide insights and recommendations to senior management
  • Work closely with cross-functional teams within Imprint Payments, including product, risk, customer service, and finance, to support the success of the H-E-B Credit Card program
Desired Qualifications
  • Balance of creativity and analysis – the ability to turn data & insights into action