Commercial Account Executive @ Five9

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

To complement our rapid growth, we are actively looking for talented and experienced Net New Sales Representatives for our Commercial (Inside) Sales team. Five9 headquarters and Commercial Sales Team are located in San Ramon or San Francisco, California. We offer a very competitive base salary, generous monthly commissions/bonus, full benefits package, and stock options. Five9 is a high-energy environment with room for personal and professional growth.

Key Responsibilities

Nurture and follow up on warm leads (no cold calls)
Build and manage a sales pipeline
Manage sales opportunities through all stages of the sales cycle
Identify, qualify, and close prospects; overcome objections through consultative approach
Meet and exceed monthly sales KPI’s (key performance indicators) and monthly quota
Track and manage opportunities in Salesforce.com CRM following standard Five9 internal sales process
Articulate company value proposition
Be the subject matter expert on all services and products offered by Five9
Maintain a positive attitude and be a team player

Key Qualifications

Minimum of 5+ years of experience in direct sales - preferably in Contact Center as a Service (CCaaS) or Unified Communications as a Service (UCaaS)
Excellent sales and presentation skills via phone, email and web-conference
Demonstrated success in driving sales process and closing business over the phone
Ability to articulate complex technology concepts to a technical and non-technical audience
Experience with CRM systems, preferably Salesforce.com
Industry experience is a huge plus, but not required
Energetic, upbeat, tenacious, team player with excellent verbal and written communication skills
College degree (BA/BS) is required

Desired Skills

Knowledge and understanding of contact center and unified communications technology and concepts
Cloud services; VoIP
Previous experience with Salesforce.com CRM
Software-as-a-Service Applications (Cloud) experience and understanding

Location: This role is hybrid. 3 days a week (M, W, TH) in office is required.

#LI-CM1

As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

Our total reward package also includes:

Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
Generous employee stock purchase plan.
Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below.

$39,600—$76,800 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Compensation Overview

6 month growth

1 year growth

2 year growth