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PACS Services

Post-acute care facility operator and investor

Resident Care Manager

Medical, Clinical & VeterinaryPosted on Nov 11
Full-timeUnited StatesNo salary listedIn-person

About the Job

Requirements

  • A Bachelor's degree in Nursing or Social Work is required.
  • An active LVN/LPN or RN license valid in the state where the employee works is required.
  • The employee must maintain all required continuing education and licensing.
  • The employee must remain in good standing with the Department of Public Health License and Certification Division.
  • The employee must be able to read technical procedures and comprehend policy and procedure manuals.
  • The employee must be able to present information effectively and respond to questions from managers and employees.
  • The employee must be able to apply fractions, percentages, ratios, and proportions to practical situations.
  • The employee must be able to solve practical problems and interpret instructions in written, oral, diagram, or schedule form.
  • The employee must be able to complete accurate charting and necessary paperwork in a timely manner.
  • The employee must have intermediate computer skills.
  • The employee must be able to work independently and exercise sound judgment when interacting with physicians, providers, payers, residents, and families.
  • The employee must be able to organize and prioritize work in a high-volume environment with rapidly changing priorities.
  • The employee must be able to relate positively, effectively, and appropriately with residents, families, staff, and professional colleagues.
  • The employee must effectively communicate with and promote cooperation and collaboration among residents, families, caretakers, physicians, nurses, and other ancillary partners.
  • The employee must maintain professional, respectful, and honest interactions with residents, families, staff, and partners.
  • The essential functions require standing and/or walking very frequently; sitting occasionally; reaching with hands and arms frequently; pushing and pulling very frequently; talking and/or hearing very frequently; tasting and/or smelling very frequently; lifting up to 50 pounds frequently; and climbing, balancing, stooping, kneeling, crouching, or crawling occasionally.
  • The employee must have close, distance, color, peripheral, and depth perception vision and the ability to adjust focus.

Responsibilities

  • Communicate regularly with residents and their families about plans of care, physical therapy, occupational therapy, and other treatment protocols.
  • Attend and participate in morning meetings and stand-ups to facilitate communication with the team.
  • Answer residents’ questions about their care, treatment plans, illness progression, and other issues to help them feel safe and secure.
  • Monitor and adjust residents’ statuses based on changing needs and conditions.
  • Organize and prioritize daily work by assessing the needs of new, current, and discharging residents in the areas of responsibility.
  • Complete required documentation.
  • Perform utilization review activities to provide residents with appropriate, timely, and cost-effective care.
  • Coordinate care with residents, care providers, facility financial services, and third-party payers.
  • Oversee all admissions and discharge activities.
  • Coordinate referrals to and from the facility.

Desired Qualifications

  • A Registered Nurse (RN) license is preferred; a licensed vocational nurse (LVN) or licensed practical nurse (LPN) is acceptable.
  • Two years of clinical nursing experience is preferred.
  • Knowledge of Medicare, Medi-Cal, and Medicaid programs and benefits is preferred or expected for the role.
  • Knowledge of PCC is preferred or expected for the role.
  • A Certified Case Manager (CCM) certificate is a plus.

About the Company

PACS Services

Post-acute care facility operator and investor

PACS Group is a holding company that runs a national platform of post-acute care facilities. It acquires, owns, and manages skilled nursing facilities, assisted living centers, and other long-term care sites, then provides healthcare services to patients after hospital stays. Revenue comes from services provided at these facilities and is paid by Medicare, Medicaid, private insurance, and patient payments. The company’s performance depends on occupancy, reimbursement rates, and how efficiently the facilities are run. Compared with competitors, PACS stands out as a large, publicly traded operator with a broad national footprint focused on growing its post-acute care platform through acquisitions and operational improvements. Its goal is to expand access to post-acute care and create value by owning and optimizing a network of care facilities that serve elderly and chronically ill patients.

Company size
11-50
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2015

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