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Octopus Energy

Supplies 100% renewable electricity and gas

People Data & Operations Specialist

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeParis, FranceHybrid

About the Job

Requirements

  • At least 7 years of experience in People Operations, Human Resources Operations, or a generalist role with a strong operational focus.
  • Very good spoken English, at minimum B2–C1 level, to work with international teams.
  • Experience working in a start-up or scale-up environment with ambiguity and rapidly changing priorities.
  • Comfort with day-to-day People Operations, including personnel administration, payroll, data checks, and support for managers and employees.
  • Ability to use data to improve reliability, analysis, and operational oversight.
  • Experience leading People and/or tools projects from needs definition through implementation.
  • Strong proficiency with Google Sheets and Excel, plus a broader digital work environment including Google Workspace, Slack, and MacBook.
  • Ability to prioritize foundational projects against urgent operational matters.

Responsibilities

  • Lead People projects end to end, from identifying the need through implementation.
  • Simplify and improve People Operations processes.
  • Build and maintain the Help Hub and related documentation.
  • Build dashboards and reports for operational oversight by consolidating and better using data from different tools.
  • Automate checks, reports, and repetitive tasks.
  • Identify and test practical use cases for artificial intelligence and automation.
  • Participate in Group projects with Octopus teams, including teams based in the United Kingdom.
  • Support managers in adopting new tools and ways of working.
  • Handle personnel administration, including contracts, amendments, employee movements, absences, and departures.
  • Prepare and check payroll.
  • Check data consistency across different tools.
  • Answer managers’ and employees’ questions.
  • Track and resolve operational issues.
  • Support the team during periods of high activity or urgent issues.

About the Company

Octopus Energy

Supplies 100% renewable electricity and gas

Octopus Energy provides 100% renewable electricity and gas to homes and businesses and also offers related services like EV leasing, heat pumps, and smart home tech. Its Kraken platform is an in-house, end-to-end energy operating system that automates billing, customer service, and grid management using AI to balance supply and demand and enable smart tariffs; it is licensed to other suppliers and manages millions of accounts, with a plan to spin it off. The company differentiates itself through transparent pricing, strong customer service, and a scalable, cloud-based technology stack that supports a flexible, decarbonized grid. Its goal is to decarbonize energy use globally by expanding access to renewable energy, improving pricing, and offering services that optimize energy use like demand response and EV charging.

Company size
5,001-10,000
Company stage
Growth Equity (Venture Capital)
Total funding
$2.9B
Headquarters
London, United Kingdom
Founded
2016

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