U

University of Arkansas

Public research university in Arkansas

Dietetic Technician

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Full-timeLittle Rock, AR, USANo salary listed

About the Job

Requirements

  • A high school diploma or GED and two years of customer service experience are required.
  • The candidate must be able to work during inclement weather.
  • The candidate must be able to work rotating weekends and holidays.
  • The position requires continuous standing, walking and bending or reaching frequently, and lifting and carrying 26–50 pounds.
  • The candidate must be able to work inside a medical environment with loud noise and potential exposure to chemicals, electrical hazards, fumes, gases, odors, and heavy machinery.

Responsibilities

  • Assist patients and ensure they receive meals and nourishment in accordance with current diet orders and food allergens.
  • Proactively seek food orders from patients who did not call the call center, may have difficulty speaking, hearing, or seeing, or may need language assistance.
  • Take food orders promptly and accurately at the bedside using iPads while following diet-order constraints.
  • Make selections in the electronic meal-selection system using room-service assist and house-selection criteria.
  • Update and record patient information from the electronic medical record, correct menu choices based on meal patterns, allergies, and patient preferences, and alert Lead Room Service Ambassadors or Supervisors to issues.
  • Serve trays promptly in accordance with departmental policies and procedures.
  • Accurately identify patients and their trays using two patient identifiers.
  • Assess and troubleshoot issues at the point of service that may affect patient satisfaction.
  • Respond to patient requests by communicating with appropriate staff.
  • Retrieve trays from assigned patient units after patients finish their meals.
  • Prepare beverages according to thickened-liquid policies when required.
  • Stock coolers, freezers, and dry-storage items in the patient food area.
  • Store supplies and food according to department standards.
  • Apply FIFO, temperature-control, and labeling standards.
  • Follow the cleaning checklist and maintain a clean, organized work area.
  • Greet customers courteously, identify themselves by name and department, maintain eye contact, and offer assistance.
  • Model appropriate behavior for other employees, take initiative to cross-train and assist others, demonstrate flexibility, and maintain a focus on customer service.
  • Demonstrate integrity, compassion, and respect, and maintain a positive attitude toward coworkers, patients, visitors, and staff regardless of protected characteristics.
  • Perform other duties as assigned by management.

Desired Qualifications

  • Experience in a food-service or patient-care setting is preferred.

About the Company

University of Arkansas

Public research university in Arkansas

University of Arkansas is a public land-grant research university in Fayetteville, Arkansas. It provides undergraduate and graduate education, conducts research, and supports public-service and extension activity. Academic colleges, laboratories, student services, facilities, and administrative units make up the campus operating environment. Faculty, research, student-support, technical, trades, and professional roles support the institution. The profile is campus-specific while recognizing that the University of Arkansas System uses a shared official careers platform.

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Headquarters
Salt Lake City, UT
Founded
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