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FlixMobility

Intercity bus and rail travel platform

Quereinstieg Zugchef

Passenger Transport DrivingUpdated on Nov 11
Full-time

About the Job

Requirements

  • Completed vocational training and initial experience in direct customer contact are required.
  • Very good German-language skills at least at B2 level are required.
  • Reliability, a sense of responsibility, and resilience under stress are required.
  • Willingness to travel nationwide and stay overnight away from home is required.
  • Availability for shift work, including possible night, weekend, and holiday shifts, is required.

Responsibilities

  • Learn the Zugchef profession through a six-month career-transition training program.
  • Monitor the safe transportation of passengers along the route.
  • Serve as a point of contact for passengers and provide onboard service.
  • Check tickets and support ticket sales onboard.
  • Assist with shunting and positioning and stabling the train carriages.
  • Independently carry out technical inspections, including carriage inspections and brake tests.
  • Help create a positive travel experience for passengers.
  • Contribute to continuous improvement of service and operational processes.

Desired Qualifications

  • Technical understanding, a structured working style, and good time-management skills are desirable.
  • A service-oriented and communicative manner, a professional appearance, and the ability to remain calm and maintain an overview in stressful situations are desirable.
  • Team spirit, sociability, and a solution-oriented working style are desirable.
  • English-language skills are an advantage.
  • Initial experience in the railway industry is desirable.

About the Company

FlixMobility

Intercity bus and rail travel platform

FlixMobility, now operating under the corporate brand Flix, is a travel technology company connecting passengers with intercity bus and rail services. Through brands including FlixBus and FlixTrain, it manages route planning, pricing, ticketing, marketing and the digital customer experience while transportation partners operate many vehicles. The platform serves travelers across Europe, North America and other markets. Its model combines software, network planning and partner operations to make long-distance ground travel bookable through a unified consumer service.

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