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Groupement Les Mousquetaires

Co-owned European multi-brand retailer group

Responsable Caisse

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeVilleurbanne, FranceIn-person

About the Job

Requirements

  • At least eight months of initial experience in checkout management or management in large-scale retail.
  • Rigor, organizational skills, and autonomy.
  • Ability to work in a team and motivate colleagues.
  • Commercial acumen and an interest in customer relations.
  • Comfort analyzing figures and implementing commercial actions.
  • Versatility, energy, and the ability to manage priorities and take initiative.
  • Ease using IT tools and checkout systems.

Responsibilities

  • Supervise all checkout operations, including payment processing, customer flows, and organization.
  • Supervise, lead, and support the checkout host team.
  • Organize schedules and assign staff according to customer traffic.
  • Ensure high-quality customer service and compliance with service standards.
  • Handle customer disputes and intervene in complex situations.
  • Ensure checkout equipment, including tills, payment terminals, and coin machines, operates correctly.
  • Control checkout opening and closing, including float funds, discrepancies, and deposits.
  • Ensure payment accuracy and prevent unknown losses.
  • Track and analyze performance indicators, including waiting times, productivity, and errors.
  • Train and onboard new checkout employees.
  • Ensure compliance with internal procedures and safety rules.
  • Coordinate with other department managers to improve the customer journey.
  • Contribute to continuous improvement of checkout organization and processes.

About the Company

Groupement Les Mousquetaires

Co-owned European multi-brand retailer group

Groupement Les Mousquetaires is a European, multi-brand retail group operating in Portugal, France, Poland, and Belgium with banners Intermarché, Bricomarché, and Roady. Local store owners participate in management, giving near-community focus and a shared governance model, while offering groceries, home improvement goods, and automotive services through its network. This structure blends multiple brands with a cooperative-style ownership approach, enabling close local ties and tailored assortments different from fully centralized chains. Its goal is to maximize proximity to communities by leveraging local ownership and diverse formats to serve customers, partners, and employees.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Alcanena, Portugal
Founded
1969

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