Senior Software Engineer

Overview

About Business Unit:

The Automotive Practice at Epsilon is a rapidly growing team, driving growth for major players in the automotive industry - from Original Equipment Manufacturers (OEMs) to dealerships across North America. Part of a 1,600-member multinational team, the practice provides the automotive world’s largest service reminder platform, alongside agency services and digital media solutions. A leader in the automotive space, the team supports over 50% of auto dealerships in North America and maintains relationships with over 280 million customers. Home to innovation and ground breaking technology, our Auto team leads the game in developing outstanding software and solutions for hyper-personalized digital marketing.

Why we are looking for you

• Our Automotive Practice is a fast-growing unit in Epsilon, and we are on the lookout for skilled individuals who always set a higher standard by constantly challenging themselves and are experts in building customized solutions in the digital marketing space.
• So, are you someone who wants to work with innovative technology and deliver positive business results for global clients by addressing the changing demands of the automotive market? Then you could be exactly who we are looking for.
• Apply today and be part of a creative, innovative and talented team that’s not afraid to push boundaries or take risks. You will get to see your ideas come to life in products that support more than 50% of the automotive dealers in US.

What you will enjoy in this role

• This position requires strong UI developer having knowledge on database and with excellent skills on data design and architecture to work on a complex automotive CRM platform.
• Performing code reviews and mentoring and the coaching the team members on deliverables.
• Active contribution to AI projects would be nice to have.
• Ensuring timely deliverables or release items.
• Responsible for quality and delivery of overall development work.
• Setup/configuration of the development environment.
• Analysis and design of new and enhanced features as per business requirements 
• Communication with QA, product and production support teams etc. to deliver new or enhanced features and address issues/concerns 
• Development of features as per design provided 
• Assistance of Production Support team for troubleshooting issues.
• Development work for automation of operational tasks. 
• Support system patch or version upgrade 
• Assist with reporting tasks 

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.

Responsibilities

• Collaborate with developers, project managers, business analysts and business users in conceptualizing, estimating and developing new software applications and enhancements. 
• Assist in defining software development project plans, including scoping, scheduling, providing time estimates for programming tasks and implementation plans. 
• Assist in the definition, development, and documentation of software’s objectives, business requirements, deliverables, and specifications in collaboration with internal users and departments. 
• Develop technical documentation to define the system components, development environment and implementation planning/strategies 
• Prepare and dispense work assignments, provide guidance, and/or review the work of other team members. 
• Collaborate with QA team to define test cases, metrics, and resolve questions about test results. 
• Recommend business process flow improvements and clearly communicate problem/resolution process to project management. 
• Develops and implements solutions in accordance with policies and procedures. 
• Administer full project documentation efforts in accordance with policy and procedure 
• Perform root cause analysis (RCA) and find out solution and guide the team as appropriate.
• Work with cross-functional teams during crisis to address and resolve complex incidents and problems in addition to assessment, analysis, and resolution of multi-functional issues. 
• Recognizes and identifies potential areas where existing policies and procedures associated with development requires improvement and helps in the process improvement activity. 
• Update/create Knowledge Base Articles and case studies as necessary. Assist in the creation and improvement of Knowledge Management 
• Drive end-to -end quality delivery and be responsible for team’s deliverables.

Qualifications

• Developer with 5-8 years of experience required.
• Excellent skills in Angular 18+, NodeJS and front-end development  
• Excellent programming skills in Typescript, JavaScript and NodeJS Microservices.
• Working knowledge of third-party libraries like Formly is a plus
• Hands on experience with HTML5, CSS3 and Bootstrap 4.
• Hands on experience on Eureka and Molecular Framework.
• Working knowledge on ADO CI/CD pipeline
• Hands on experience on tools such as GIT, TFS, VS Code, WinSCP, PuTTY.          
• Experienced with analysis, design, development, testing and implementation of design, performance tuning and debugging application.
• Should be able to do complex design and high-performance architecture.
• Ability to function as full stack developer working on various layers of application development.
• Ability to mentor and coach a team size of 3-4 developers
• Excellent in impact-analysis and root cause analysis. 
• Proven analytical and problem-solving abilities with ability to anticipate and avoid problems. 
• Experience in performance tuning, application monitoring and support of production applications with distributed teams. 
• Ability to define and implement migration strategies from legacy systems to new architecture and technologies. 
• Ability to work well within a team environment that includes geographically distributed team members. 
• Ability to work within tight deadlines and effectively prioritize and complete tasks in a high-pressure environment. 
• Strong communication skills (verbal and written) and an ability to communicate with internal and external customers and all levels of management, including communicating technical information to non-technical audiences. 
• Ability to design and build flexible and extensible systems with focus on code reuse and generation. 
• Experience with writing detailed technical specifications for developers; design, validate and execute software test plans. 
• Familiar with Application Development Life Cycle and be able to independently participate in each component. 
• Knowledge on how to use AI tools for debugging, troubleshooting and application development.
• AI architectural understanding and prompting skills is a plus.
• Education: Bachelor’s degree in Computer Science, or equivalent.

Additional Information

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.

Epsilon is an Equal Opportunity Employer. 
Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.