Japan Direct-to-Consumer / Ecommerce Lead

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

The role and team:

We are looking for an entrepreneurial, data-driven, and execution-focused Japan DTX Lead to establish, build, and accelerate our Direct-to-Consumer (DTC) business in Japan.

Reporting directly to the Head of JP Online Sales and working in close collaboration with the Global DTX Leadership team, you will take ownership of Japan DTC operations and the end-to-end (E2E) customer experience. As a "GM-style Operator," you will combine strategic planning with hands-on operational leadership to build a robust DTC business model while aligning with our broader online and marketplace strategy across all brand portfolios.

Your Contribution:
Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you’ll need for success at Logitech. In this role you will:

• E2E Business Ownership & Execution: Drive daily commercial performance across the Japan DTC platform with total ownership. Own commercial fundamentals, site merchandising, demand generation, operations, and the overall customer journey to deliver fast-paced business results.
• Hands-on Operations & Continuous Improvement : Directly oversee trading, promotional planning, performance marketing alignment, and inventory management. Roll up your sleeves to move fast and maintain the highest standards in operational excellence, site UI/UX, and customer experience.
• Strategic Planning & Business Building: Define and execute the local DTC strategic roadmap. Invent simplified, scalable processes and identify new routes-to-market tailored to the Japanese e-commerce ecosystem.
• Metrics, Monitoring & Deep Analytics : Dive deep into E2E business metrics, customer funnel data, and shopper insights. Build key business metrics and tracking mechanisms to continuously optimize conversion, AOV, traffic, and profitability. Deliver timely business forecasts and reporting.
• Cross-Functional & Matrix Collaboration: Partner effectively with local teams (Commercial, Marketing, Category, Supply Chain/DC, Finance) and global functions (Global DTX COE) to ensure smooth execution and aligned channel strategies (harmonizing DTC with eTailers/marketplaces).

Key Qualifications:
For consideration, you must bring the following minimum skills and experiences to our team:

• Experience: 5–8+ years of experience in managing E2E DTC e-commerce, digital sales planning, or Business development within consumer electronics, hardware, or fast-moving consumer goods.
• Strong GM Operator Profile: A proven track record of building, scaling, and managing an online commercial business end-to-end with full accountability for results.
• Strategic Planning & Execution: Ability to balance long-term strategic vision with short-term operational priorities, creating clear action plans to achieve multi-year growth targets.
• Data-Driven & Detail-Oriented Mindset: Highly analytical with strong attention to detail. Proven capability to analyze complex datasets, unearth root causes, and translate data into actionable commercial strategies.
• Agility & Entrepreneurial Drive: Strong bias for action in fast-paced environments, with the ability to simplify complex operational challenges and innovate customer experiences.
• Excellence & High Standards: Uncompromising commitment to continuous improvement across web UI/UX, site merchandising, and customer journey touchpoints.
• Stakeholder & Matrix Leadership: Excellent communication, influencing, and collaborative skills to work seamlessly across local and global matrixed organizations without relying on direct authority.
• Language Fluency: Native or fluent in Japanese and professional working proficiency in English (for global leadership and external stakeholders collaboration).

Preferred Qualifications:

• Experience transitioning or scaling a brand's DTC presence in hardware or consumer electronics industries.
• Knowledge of B2C/B2B e-commerce, digital ad operations, web UI/UX optimization, or local omnichannel strategies in Japan.
• We operate under a flexible Hybrid Work Model. This role offers a balanced mix of 50% Office (Tokyo Office) and 50% Non-Office (Remote/Work-from-Home) to foster both team collaboration and individual productivity.

#LI-SL1

Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.