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Commissionaires BC

Nonprofit security services across mainland BC

Security Guard - City of Kelowna Regulation Enforcement and Ops Centre

Security Guarding & PatrolConfirmed live in the last 24 hours
Full-timeKelowna, BC, Canada$25 - $29 /hrIn-person

About the Job

Requirements

  • A valid British Columbia Security License is required.
  • An AST certificate is required.
  • At least two years of experience in a security or customer service environment is required.
  • Previous experience monitoring multiple CCTV cameras simultaneously is required.
  • Strong verbal and written communication skills are required.
  • Time-management and organizational skills are required.
  • Must be physically capable of conducting extensive foot patrols of up to 22,000 steps per shift and working outdoors in all weather conditions.
  • Must be comfortable handling high-pressure situations using de-escalation training and tactics.
  • Must be able to work alone or as part of a team.

Responsibilities

  • Conduct extensive foot and vehicle patrols of buildings, parks, and public spaces to deter, detect, and respond to security risks, unlawful activity, and safety concerns.
  • Enforce City bylaws, including rules on park hours, unauthorized structures, and liquor restrictions, using a professional approach to ensure compliance.
  • Engage with the public and clients professionally and courteously, offering assistance, guidance, and support and addressing concerns about unauthorized presence or behavior calmly and empathetically.
  • Manage conflicts using de-escalation techniques, resolve situations safely, and document and report incidents.
  • Issue and enforce trespass notices for repeat offenders in accordance with City policies.
  • Assist law enforcement, including the RCMP, through mobile surveillance activities related to active investigations and arrests.
  • Maintain accurate daily logs, reports, and notebooks documenting incidents, observations, and activities, and operate a body-worn camera in accordance with internal policies.
  • Monitor CCTV cameras and fire and alarm systems and report suspicious activity.
  • Answer incoming calls from the public, police, and employees in a timely manner.
  • Work with the wider team and RCMP officers to dispatch support and resources to incidents and alarms as required.
  • Maintain a detailed log after each shift.
  • Produce ad hoc reports as required by management or the client.
  • Conduct follow-up reviews with clients to ensure client satisfaction.
  • Appear in court as a witness when required by the nature of an incident.

Desired Qualifications

  • A Class 5 British Columbia driver's license and a clean driver's abstract are preferred.
  • Occupational First Aid Level 1 is preferred.
  • Narcan training is preferred.
  • MOAB certification is preferred.

About the Company

Commissionaires BC

Nonprofit security services across mainland BC

Commissionaires BC is a private nonprofit security organization serving government agencies, businesses and residential clients across mainland British Columbia. Its guards patrol properties, respond to alarms and carry out detention and municipal bylaw services, while its technology teams install systems that protect sites from theft and crime. Clients also use its fingerprinting, background screening and cybersecurity services to check identities and protect information. The organization belongs to a national network of independent divisions and directs its mission toward meaningful employment for veterans and others who have served their communities. Established in 1927, it is headquartered in Vancouver, British Columbia.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Vancouver, Canada
Founded
1927

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