Full-Time

Service Advisor

Deadline 8/21/26
Bass Pro Shops

Bass Pro Shops

10,001+ employees

Outdoor retailer of gear and experiences

No salary listed

Hammond, IN, USA

In Person

Category
Retail (1)
Required Skills
Inventory Management
Customer Service

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Requirements
  • High school education or equivalent experience.
  • Must be at least 21 years old to qualify for this position.
  • Ability to complete simple math calculations.
  • Ability to communicate in a friendly and professional manner with customers, vendors, and fellow associates.
  • Ability to establish and maintain effective working relationships with customers, management, and co-workers.
  • Ability to perform various functions within a dealership management data-entry system.
  • Able to lift up to 50 pounds.
  • Able to work indoors and outdoors, including in a non-air-conditioned environment.
  • Able to stand for extended periods.
Responsibilities
  • Support a strong commitment to customer service to ensure a pleasant and productive shopping experience for all customers.
  • Greet all new-unit delivery, service, warranty, and parts customers in a friendly, prompt, and efficient manner.
  • Answer service, warranty, and parts questions over the phone and in person.
  • Assist the Receiving Department with unloading, inspecting, and verifying the vehicle identification numbers of new units delivered to the dealership by the manufacturer.
  • Affix bar-code labels to received units and update lot locations in the dealership management system.
  • Maintain unit inventory status communication in the dealership management system and assist with physical inventories.
  • Print the daily unit delivery schedule to prepare for upcoming orientations.
  • Conduct final pre-delivery inspections and inspect detailing of all units scheduled for delivery, report unit-condition issues to the Service Manager, and provide vehicle identification number verification to the business administrator.
  • Confirm correct rigging and accessory-mounting instructions against the work order.
  • Prepare the owner's delivery packet and delivery documents in advance of customer pickup.
  • Explain unit and accessory operation, break-in, and maintenance procedures to customers.
  • Assist service customers with documenting concerns on the repair order.
  • Assist the Service Manager with creating related work orders and keeping customers informed about repair estimates and progress toward completion.
  • Assist the Marine General Sales Manager and senior management with scheduling work to be performed in the department.
  • Remain up to date on product warranty policies and procedures.
  • Assist with warranty repair authorization and related work-order creation, receive and sell parts within the dealership management system, accept parts and work-order payments, compile the daily batch report, and reconcile the till.
  • Assist management and the business administrator in ensuring that no unit is released until payment is received in full.
  • Maintain a clean and professional work area.
  • Perform other duties as assigned.

Bass Pro Shops designs and runs destination outdoor retailers that sell fishing tackle, hunting gear, camping equipment, boats, and related outdoor goods. Its products and services include a wide catalog and in-store experiences, including full-scale “Outdoor World” retail locations and the Tracker Boat line (boats with motors and trailers) sold as complete packages. The company grew from a small tackle shop into a nationwide retailer through catalogs and immersive stores, and expanded its footprint by acquiring rival Cabela’s, nearly doubling its physical presence. Unlike some mass retailers, Bass Pro Shops emphasizes an experiential shopping environment and outdoor lifestyle branding tied to hands-on gear and boating. Its goal is to be the leading destination for outdoor enthusiasts in North America, making outdoor recreation accessible and enjoyable while growing its retail network and brand presence.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Springfield, Illinois

Founded

1972

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Simplify Jobs

Simplify's Take

What believers are saying

  • Bass Pro acquired Cheeca Lodge on June 16, 2026, expanding higher-margin hospitality exposure.
  • La Mesa's 148,000-square-foot Grossmont Center store opens in 2028, adding Southern California reach.
  • July 28, 2026: Bass Pro and Cabela's funded Mule Deer Foundation habitat work, strengthening brand loyalty.

What critics are saying

  • BPS Direct faces remanded wiretapping claims after the May 11, 2026 Third Circuit ruling.
  • White River Marine layoffs in 2024 exposed demand weakness in Bass Pro's boat-making business.
  • Destination-store capex and resort bets depend on Johnny Morris; succession remains an existential risk.

What makes Bass Pro Shops unique

  • Johnny Morris built Bass Pro from 1972 tackle sales into 182 destination stores.
  • Bass Pro combines retail with conservation, using outdoor fund grants and immersive in-store experiences.
  • Cheeca Lodge acquisition extends Bass Pro's nature-based resorts beyond Big Cedar Lodge.

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Benefits

Dental Insurance

Vision Insurance

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Discounts on retail merchandise

Voluntary benefits

Health Insurance

Paid sick time

Medical

Health Savings Account

Flexible Spending Account

401k Retirement Savings

Growth & Insights and Company News

Headcount

6 month growth

11%

1 year growth

11%

2 year growth

11%
Skift
Aug 4th, 2026
U.S. Hotel Sales volume rises in second quarter.

U.S. Hotel Sales volume rises in second quarter. Yesterday at 2:00 PM PDT Skift take. LW Hospitality Advisors recorded 107 single-asset U.S. hotel transactions over $10 million in the second quarter. Plus, more hotel deal and development news. LW Hospitality Advisors' second-quarter 2026 Major U.S. Hotel Sales Survey recorded 107 single-asset transactions over $10 million, totaling approximately $3.8 billion and roughly 17,300 rooms. The average sale price per room was $218,000. Compared with the second quarter of 2025, the number of trades rose 20% and total dollar volume increased 16%. California, Florida, and New York accounted for 41% of trades and 50% of total investment volume. Notable transactions included Northwood Investors' sale of the 254-room Cheeca Lodge & Spa in Islamorada, Florida to Bass Pro Shops for nearly $306 million; Blackstone's acquisition of the 821-room Hyatt Regency San Francisco from Sunstone Hotel Investors for $279 million; and Meliá Hotels International's purchase of the 313-room INNSiDE by Meliá New York NoMad for $203 million, its first owned real estate in the U.S. after operating the property under a long-term lease since 2016. Associated Luxury Hotels International launched its Luxury Leisure & Business Travel Division, a sales service covering six transient channels - luxury wholesale, corporate travel, consortia, entertainment, retail, and online travel agencies. The division is designed to work as an extension of each member hotel's commercial team. It is led by SVP of Member Strategy & Commercial Strategy Cesar Wurm and includes Karen Codilla as vice president of optimization and three directors of global sales. Chatham Lodging Trust reported second-quarter RevPAR of $158, up more than 3% year-over-year and an all-time second-quarter high, with AFFO per diluted share rising 22% to $0.48. The company raised full-year guidance, with RevPAR now expected between $142 and $144 and AFFO per diluted share of $1.28 to $1.34. Chatham repurchased 0.3 million shares in the quarter at an average price of $9.07. It also commenced construction on a 130-suite Home2 Suites by Hilton Portland Downtown Waterfront, expected to open in the second quarter of 2028. Crestline Hotels & Resorts was selected by JMA Ventures to manage the dual-branded SpringHill Suites by Marriott Avon Vail Valley and TownePlace Suites by Marriott Avon Vail Valley in Avon, Colorado. The two properties, comprising 116 and 127 suites, respectively, sit near Beaver Creek and Vail's ski slopes. Both offer complimentary breakfast, an outdoor heated pool, a fitness center, a winter shuttle to the ski resorts, and the Corduroy Bar and Bites. Hilton Garden Inn Cincinnati/West Chester completed a $1.6 million renovation of its 125-room property in West Chester Township, Ohio. The six-month project covered guestrooms, lobby, meeting space, fitness center, pool and outdoor space. The hotel is owned by Sterling Hospitality and managed by Ivy Hospitality. IHG Hotels & Resorts opened Garner Birch Run - Frankenmuth Area, a 71-room converted property in Birch Run, Michigan. The hotel is owned by Birch Run Lodging and managed by Mid America Hospitality. Amenities include complimentary breakfast, a fitness center, an indoor pool, and a 24-hour market. Gottardo Hotels & Resorts opened the 125-suite Staybridge Suites Aurora East by IHG in Aurora, Ontario, next to its existing Holiday Inn Express & Suites Aurora. The extended-stay property offers studio, one- and two-bedroom suites with fully equipped kitchens, complimentary breakfast, an indoor pool, and a lobby bar. The hotel also includes the Valentino Event Centre, a 3,190-square-foot venue for meetings and social events. Reuben Brothers and Three Rules Capital received approval for Esencia, a $2 billion-plus luxury development on more than 2,000 acres along Puerto Rico's southwest coast in Cabo Rojo. The project will include 500 luxury hotel rooms anchored by Mandarin Oriental and Rosewood Hotels & Resorts, along with 1,200 private residences priced from approximately $2 million to over $20 million. Additional hotel partners are expected to be named this summer. The first phase is expected to break ground shortly, with guests and residents welcomed in late 2029. CASCADA announced plans for a 68-room wellness retreat in Bend, Oregon, expected to open in 2028. The property builds on the brand's Portland flagship and will feature rooms with private balconies and fireplaces, thermal springs, spa facilities and food and beverage offerings. The project is expected to create more than 150 permanent jobs. Left Lane will open Recess Hotel & Club Savannah in September 2026. The 221-key lifestyle hotel and members' club comprises 136 guest rooms, 23 suites, and 62 bunk rooms. Food and beverage outlets include French brasserie Le Flâneur and rooftop bar and pool Kilter. The property also features a lobby bar, wellness spa Saltgrass, members-only social club Club Recess, and 6,500 square feet of event space. The hotel is a member of Leading Hotels of the World and is Left Lane's second Savannah property, following Hotel Bardo Savannah, which opened in February 2024. Lark Hotels opened Shore Haven, a 21-room boutique hotel in Falmouth, Massachusetts. The property is housed in a building originally constructed in the 1800s and features interiors by Boston firm Reider + Co., a heated saltwater pool, and outdoor gathering spaces. The Kontiki Beach Resort in Willemstad, Curaçao, added 22 rooms and suites. The new wing centers on a magnesium pool and features natural materials throughout. The resort has operated since 2006. Hilco Real Estate is managing two hotel bankruptcy sales. The former Wyndham City Centre in Springfield, Illinois - a 31-story property with 369 guestrooms, 27 apartments and roughly 50,000 square feet of meeting and event space - has a Sept. 15 bid deadline. The 138-room Baymont by Wyndham Lubbock Downtown Civic Center in Lubbock, Texas, is being brought to market with bids due Aug. 18. Both sales are subject to bankruptcy court approval. CooperWynn Capital closed a $4.875 million CMBS refinancing of the 64-room My Place Hotel-Midland, Texas. The five-year fixed-rate, non-recourse loan returned equity to ownership through a cash-out structure. Personnel moves. Pyramid Global Hospitality made four senior appointments. Chris Dunne joins as chief financial officer, with prior roles at Atrium Hospitality and IHG Hotels & Resorts. Jenny Zhang was appointed corporate vice president of luxury operations, most recently with The Ascott Limited. Thomas Pavlik and Chad Heilesen were promoted to vice presidents of operations within the Benchmark Resorts & Hotels portfolio. Bill McKinney joins as corporate director of food and beverage, coming from IHG's Luxury & Lifestyle portfolio where he oversaw food and beverage at more than 45 hotels. Azul Hospitality appointed Jennifer Boyce-Heller as senior vice president of accounting and Bobby Copeland as regional vice president of operations. Boyce-Heller joins from Sage Hospitality Group, where she led the company's enterprise accounting platform. Copeland brings more than 25 years of experience across Marriott, Hyatt and Hilton-branded hotels. Onefinestay appointed Kate Brown as vice president of sales. Brown brings more than 15 years of luxury hospitality experience, most recently as director of sales at Auberge Resorts Collection. The company also plans to introduce two new destinations before the end of 2026.

Mule Deer Foundation
Jul 28th, 2026
Mule Deer Foundation and Bass Pro Shops and Cabela's work together to ensure the future of Mule Deer.

Mule Deer Foundation and Bass Pro Shops and Cabela's work together to ensure the future of Mule Deer. CLEARFIELD, UTAH, July 28, 2026 - The Mule Deer Foundation (MDF), with continued support from the Bass Pro Shops and Cabela's Outdoor Fund, is advancing efforts to improve wildlife habitat across lands vital to mule deer survival. Building on a decade-long partnership, a recent $350,000 grant from the Bass Pro Shops and Cabela's Outdoor Fund will allow MDF to expand conservation work across multiple states to build habitat resilience that sustains wildlife. This investment from Bass Pro Shops and Cabela's Outdoor Fund plays a critical role in MDF's ability to secure and implement match funding at ratios of up to 6:1 through extensive partnerships with federal and state agencies. This translates into landscape-scale impacts that strengthen mule deer herds and improve hunting opportunities. "Bass Pro Shops and Cabela's are known for helping outdoor enthusiasts prepare for their outdoor adventures," said Greg Sheehan, President and CEO of the Mule Deer Foundation. "And for over 50 years, Johnny Morris, Bass Pro Shops and Cabela's have been industry leaders in supporting conservation that sustains big game species and enhances recreational opportunities. The Mule Deer Foundation is proud to share these same values." With this grant, MDF will focus on improving grassland and shrubland habitats across Great Plains states and southern Idaho where fences, invasive grasses, and wildfire have significant impacts on mule deer habitats. MDF anticipates improving or restoring 20,000 acres of mule deer habitat and modifying 25-30 miles of wildlife-friendly fencing through this investment. This work will provide broader ecological benefits to a wide range of wildlife species that depend on these landscapes, including mule deer, pronghorn, sage-grouse, other upland birds, and waterfowl. Private landscapes provide critical winter range, transitional habitat, and essential connectivity between public lands. By focusing on restoration and improvements to agricultural lands, MDF removes barriers to wildlife movement and contributes to healthier landscapes. The Great Plains and sagebrush ecosystems of the western U.S. are of vital importance not only to mule deer and other wildlife but also to its human connection with the West. This strategic partnership ensures that conservation investments are applied where they can achieve the greatest impact for mule deer and for outdoor traditions that depend on healthy western landscapes. The Mule Deer Foundation is proud to partner with Bass Pro Shops and Cabela's, and their customers across the nation as Muledeer work together to ensure the future of mule deer across the West. For more information about the Mule Deer Foundation's conservation initiatives, please visit www.muledeer.org. Media Contact: Mule Deer Foundation | 801-973-3940 | [email protected] About the Mule Deer Foundation The Mule Deer Foundation is a 501(c)(3) nonprofit organization dedicated to ensuring the conservation of mule deer, black-tailed deer, and their habitat. Through science-based management, partnerships, and community engagement, MDF works to enhance wildlife populations and maintain healthy, connected landscapes for future generations.

CIMLS
Jul 21st, 2026
1321 St Johns Avenue, Palatka, FL.

1321 St Johns Avenue, Palatka, FL. Others for sale - $235,000 - 2,110 Sq. Ft. on 0.23 acres. Agent info. | Rich Fernley CENTURY 21 J W Morton Real Estate, Inc. | Property info. | CIMLS# | 1194283 | | Location 1321 St Johns Avenue Palatka FL 32177 | | Updated | July 21st, 2026 | | Type | Others | | Price | $235,000 | | Building | 2,110 Sq. Ft. | | Land | 0.23 acres | Property description. Recently renovated 2,110 SF commercial flex asset featuring a combination of office/showroom and warehouse/shop space with approximately 200 feet of highly visible corner frontage along historic St Johns Avenue, one of Palatka's primary commercial corridors. The location benefits from a 2025 Florida Department of Transportation (FDOT) traffic count of 8,100 AADT and is strategically positioned between Palatka's Central Business District and Midtown, just one block from the heavily traveled US 17/SR 100 corridor carrying approximately 25,500 AADT (2025 FDOT). Situated within the City of Palatka's C-2 Intensive Commercial Zoning District, the zoning designation accommodates a broad range of retail, automotive, contractor, service, restaurant, laundromat, warehouse, and light manufacturing uses. This flexibility, combined with the asset's layout and accessibility, creates opportunities for owner-users, investors, contractors, distributors, automotive businesses, specialty retailers, dry cleaners, service providers, and light manufacturing operations. The building's functional layout supports a variety of operational needs. Features include oversized sliding industrial doors providing drive-in access and ground-level loading, a secure concrete block room for workspace or storage, and a new TPO roof installed on the front portion of the building in 2025, reducing near-term capital expenditure requirements. Outside, a combination concrete and asphalt parking area is located directly adjacent to the warehouse access point. Additional unpaved parking and storage areas are accessible via a concrete apron along the north and east sides of the building, providing flexibility for vehicle storage, contractor equipment, trailers, boats, fleet vehicles, and outdoor inventory. Bennett Glass successfully operated from this location for more than 50 years, establishing the property as a recognized commercial destination within the Palatka market and demonstrating its long-term viability for business operations. Palatka is part of the Jacksonville-Kingsland-Palatka, FL-GA Combined Statistical Area (CSA), a regional economy encompassing approximately 1.9 million residents according to the U.S. Census Bureau's 2024 population estimates. The region is anchored by the Jacksonville metropolitan economy, which generated more than $129 billion in annual economic output according to the U.S. Bureau of Economic Analysis (2023). The CSA experienced approximately 9.4% population growth between 2020 and 2024 (U.S. Census Bureau), attracting significant investment, including Bass Pro Shops' announced plans for an approximately 5,200-acre outdoor resort development in nearby Welaka. Combined with Palatka's location along the St. Johns River and proximity to Jacksonville, St. Augustine, Gainesville, and Ocala, the asset is positioned to benefit from continued population, tourism, and commercial growth throughout the Jacksonville-Kingsland-Palatka CSA. Financials.

East County Californian
Jul 18th, 2026
Outdoor store coming to shopping mall.

Outdoor store coming to shopping mall. 07/18/2026 Outdoor sports enthusiasts will have something to look forward to but the payoff will require patience. Bass Pro Shops, known for having a wide variety of fishing and hunting equipment, announced it will open a retail store in Grossmont Center. "It's exciting to serve the great anglers and outdoor enthusiasts throughout the San Diego region," said Johnny Morris, Bass Pro Shops founder. "With access to both saltwater and freshwater fishing, this area offers something truly special, and we look forward to helping families and friends enjoy it together," Morris said. The La Mesa store will be the company's sixth in the state. "We're thrilled to welcome Bass Pro Shops to La Mesa and excited that they have chosen Grossmont Center as the home for their newest location," said Mayor Mark Arapostathis. "This announcement is another exciting milestone in the ongoing transformation of Grossmont Center. Bass Pro Shops will bring new jobs, attract visitors from throughout the region, and further strengthen our local economy. We look forward to the positive impact this investment will have on our community for years to come." The store is expected to open in 2028.

The Log Newspaper
Jul 16th, 2026
Bass Pro Shops announces plans for new La Mesa destination store.

Bass Pro Shops announces plans for new La Mesa destination store. 148,000-square-foot outdoor retailer expected to open in 2028, bringing jobs, fishing gear, and a new destination for Southern California anglers. Southern California anglers and outdoor enthusiasts will soon have a new destination for fishing tackle, boating accessories and outdoor gear as Bass Pro Shops has announced plans to open a new retail location in La Mesa. The 148,000-square-foot store will be located at Grossmont Center near the intersection of Interstate 8 and State Route 125. Construction is expected to begin following the approval process, with the store anticipated to open in 2028. The La Mesa location will become Bass Pro Shops' sixth California store and is expected to serve customers throughout San Diego County and the surrounding region. "It's exciting to serve the great anglers and outdoor enthusiasts throughout the San Diego region," said Bass Pro Shops founder Johnny Morris. "With access to both saltwater and freshwater fishing, this area offers something truly special, and we look forward to helping families and friends enjoy it together." For Southern California boaters and anglers, the addition of Bass Pro Shops will provide another major resource for fishing tackle, marine accessories, apparel and outdoor equipment. The San Diego region offers easy access to offshore fishing, local lakes, bays and beaches, making it one of California's most diverse recreational fishing destinations. According to the company, the new store will feature a design inspired by Southern California's outdoor heritage and include the immersive displays and natural themes that have become hallmarks of Bass Pro Shops locations across North America. Rather than functioning solely as a retail store, Bass Pro Shops says each location is designed to combine shopping with outdoor education, conservation messaging and family-friendly experiences. The project also represents another milestone in the ongoing redevelopment of Grossmont Center. "We're thrilled to welcome Bass Pro Shops to La Mesa and excited that they have chosen Grossmont Center as the home for their newest location," said La Mesa Mayor Mark Arapostathis. "Bass Pro Shops will bring new jobs, attract visitors from throughout the region, and further strengthen our local economy." Bass Pro Shops currently operates 182 locations throughout North America. Founded by Morris in 1972 in Springfield, Missouri, the company has grown from a small fishing tackle business into one of the continent's largest outdoor retailers. Conservation remains a central part of the company's mission. Bass Pro Shops says it has donated more than 10 percent of its earnings over the past decade to conservation initiatives across North America. Customers are also invited to support habitat restoration, wildlife conservation and outdoor education through the Bass Pro Shops and Cabela's Outdoor Fund. The company also offers its Legendary Salute Program, which provides a 10% discount to veterans, active-duty military personnel, law enforcement officers, firefighters and state fish and wildlife agency employees. When the La Mesa store opens, Bass Pro Shops expects to employ more than 150 Outfitters. Employment opportunities will be posted as they become available through the company's careers website. For San Diego-area anglers, the new store is expected to become another hub for fishing gear, boating equipment and outdoor recreation while bringing one of the country's largest outdoor retailers closer to Southern California's boating and fishing community.