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Next Job Abroad

Danish Speaking Bank Customer Service Representative

Customer SupportConfirmed live in the last 24 hours
Full-timeRemote in Malta

About the Job

Requirements

  • Fluency in Danish and proficiency in English are required; proficiency in additional languages is advantageous.
  • At least one year of experience in customer service or sales is required, preferably in banking or sales.
  • Demonstrated sales success and an ability to achieve sales targets are required.
  • Strong verbal and written communication skills are required.
  • Ability to work in a fast-paced environment and manage multiple responsibilities is required.
  • Familiarity with banking software and customer relationship management systems is preferred.
  • Willingness to relocate to Malta is required.

Responsibilities

  • Respond to customer inquiries about banking services and products in Danish and English.
  • Assess customer needs and recommend suitable financial solutions using sales skills.
  • Assist clients with account openings, transactions, and general banking inquiries.
  • Collaborate with the sales team to meet and exceed company sales objectives.
  • Address customer complaints and ensure timely resolutions to maintain customer satisfaction.
  • Document customer interactions and transactions accurately in the database.
  • Stay informed about banking products, services, and regulatory requirements to provide accurate information to clients.

Desired Qualifications

  • Proficiency in additional languages.
  • Banking or sales-sector experience is preferred.
  • Familiarity with banking software and customer relationship management systems.

About the Company

Company size
Not listed
Company stage
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Total funding
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Headquarters
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Founded
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