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Michigan Institute of Urology

Multisite urology practice offering robotic surgery

Medical Assistant 2

Clinical Support & Patient AdministrationPosted on Nov 9
Full-timeMacomb County, MI, USANo salary listed

About the Job

Requirements

  • Medical Assistant Certification or Registration is preferred.
  • BLS certification is required.
  • Demonstrated knowledge of healthcare system operations, including electronic medical records and practice management solutions.
  • Ability to work independently and manage multiple deadlines.
  • Project management skills.
  • Vendor relations experience for Medical Assistants required to order office and clinical supplies.
  • Database management skills.
  • Strong problem-solving skills.
  • Skill in using computer programs and applications, including Microsoft Office.
  • Excellent verbal and written communication skills.
  • Ability to deliver exceptional patient service throughout interactions.
  • Excellent organizational skills and attention to detail.
  • Ability to comply with HIPAA regulations for patient confidentiality.
  • High school diploma or equivalent is required.
  • Graduation from an accredited Medical Assistant program and/or equivalent relevant experience, as required by applicable state regulations.
  • Six months of experience working within a physician’s office is desired; urology experience is also desired.
  • Ability to meet the physical demands of the position, including frequent carrying of 1–25 pounds and occasional lifting of 1–25 pounds.

Responsibilities

  • Perform administrative and clinical duties under the direction of the assigned direct supervisor.
  • Confer with physicians, nursing staff, and other staff to coordinate and schedule patient appointments.
  • Perform additional office responsibilities that encompass at least 50% of daily work time.
  • Greet and prepare patients.
  • Measure and record vital signs.
  • Record patient interviews, histories, and chief complaints.
  • Educate patients about medications, disease management, home treatments, and special diets.
  • Prepare patients for examinations and perform routine screening tests.
  • Assist physicians with examinations.
  • Perform phlebotomy, collect other laboratory specimens, and perform basic laboratory tests.
  • Perform electrocardiograms after required training.
  • Assist with X-ray and physician therapy procedures.
  • Prepare and administer medications with physician authorization.
  • Change dressings, apply bandages, remove sutures, and perform other first-aid procedures.
  • Perform CPR when necessary if BLS certified.
  • Prepare accurate, legal, and ethical documentation.
  • Open the office in the morning and close it in the afternoon.
  • Maintain patient logs for laboratory requests, CT scans, and other treatment orders.
  • Maintain the prescription ledger when needed.
  • Maintain back-office workflow, keep rooms full, and assist with room turnover.
  • Perform thorough new-patient workups, including X-rays, vital signs, and explanation of the new-patient packet.
  • Add medical history for new patients and accurately update established patients’ histories.
  • Complete accurate room setup for physicians.
  • Ensure patients’ medication lists are updated before physician visits.
  • Set up in-office surgical procedures.
  • Ensure consent forms are completed correctly and avoid excessive use of medical abbreviations in consent forms.
  • Scribe as assigned according to physician office workflow.
  • Prepare for the next day’s patients, including confirming next-day visits.
  • Complete patient medical-record requests when necessary.
  • Assist with orientation and training of new personnel.
  • Assist with administrative projects and tasks as needed.
  • Ensure appropriate handoff of responsibilities upon task completion.
  • Meet attendance criteria, start work promptly, and be punctual and dependable for assigned or confirmed shifts.
  • Demonstrate respect for the organization’s commitment to cultural diversity through behavior, language, and actions.
  • Use time and resources consistently and effectively.
  • Ensure medical records are accurate and complete for all patients.
  • Adhere to and support compliance and accreditation efforts, including OSHA, HIPAA, and CMS guidelines for Parts C and D on General Compliance and Fraud, Waste, and Abuse.
  • Perform other position-related duties as assigned.
  • Adhere to high ethical standards and applicable laws and regulations, including the Solaris Health Code of Conduct and affiliated practice policies and procedures.
  • Maintain the confidentiality of patients’ protected health information in compliance with HIPAA.
  • Immediately report suspected concerns or violations to a supervisor and/or the Compliance Department.
  • Complete annual compliance training in a timely manner.

Desired Qualifications

  • Medical Assistant certification or registration.
  • Six months of experience working within a physician’s office.
  • Urology experience.

About the Company

Michigan Institute of Urology

Multisite urology practice offering robotic surgery

MIU is a large urology practice in Michigan with over 60 providers across multiple locations. It delivers a full range of urologic care, including men’s and women’s health, oncology, stone treatment, and robotic surgery, through its clinician network and affiliated facilities. Patients use a secure Patient Portal to message doctors, view records, and register for appointments, while surgeons offer procedures such as robotic-assisted operations. The practice differentiates itself by its size, long history, breadth of subspecialties, and affiliations with Trinity Health Michigan and Corewell Health, which improve access and care coordination. Its goal is to provide premier urological care that is easy to access for patients across Michigan.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Saint Clair Shores, Michigan
Founded
1991

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