Giga AI builds agents that handle customer support conversations for large businesses across voice, chat and email. Companies configure the agents with their policies, knowledge and tools so they can answer questions, update records and complete tasks in their existing business systems. Its browser agent can operate software without an API, while Scout examines conversations and tests changes to improve the results that customers track. Businesses buy the platform through enterprise agreements with pricing tied to outcomes, and human teams receive escalations when an agent cannot resolve an issue. Giga AI is headquartered in San Francisco, California.
Company Size
51-200
Company Stage
Series A
Total Funding
$64.7M
Headquarters
San Francisco, California
Founded
2023
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