Consumer Investments Team Manager
About the job
- A Series 7 and Series 66 license, or equivalent, are required at hire.
- A Series 9/10 license, or equivalent, is required within 90 days.
- The candidate must understand investments and assist associates and clients with their financial needs.
- The candidate must be able to build relationships with teammates.
- The candidate must have analytical ability and be able to manage multiple responsibilities and prioritize.
- The candidate must have strong verbal, non-verbal, and written communication skills and active listening skills.
- The candidate must be able to drive culture and lead a diverse, client-centric team.
- The candidate must have a proven ability to manage risk and use sound judgment to make business decisions for shareholders and clients.
- The candidate must be client- and associate-focused.
- The candidate must have a proven ability to coach and motivate others.
- The candidate must live the Bank of America Core Values: delivering for clients and shareholders, embracing the power of its people, acting responsibly, and promoting opportunity.
- The candidate must be available to work weekends and/or extended hours as required to operate the business.
- Coach, motivate, and supervise the team as they grow client relationships by understanding needs and presenting investment solutions from Consumer Investments Solutions & Client Services, Merrill, and Bank of America.
- Deliver exceptional customer experiences by resolving elevated client issues and teaching client ownership by example.
- Develop the team through side-by-side coaching, relationship building, call review, consistent coaching, and mentoring.
- Manage risk by reviewing sales practices, trades, communications, and all facets of team activity to ensure responsible growth.
- Participate in foundational management training, leadership rotations, and in-depth role-specific training.
- The candidate should be capable of effectively coaching and mentoring the team to meet metrics.
- The candidate should be able to effectively manage workload in a fast-paced environment.
- The candidate should have excellent interpersonal, leadership, and oral and written communication skills.
- The candidate should be capable of multitasking and working efficiently under stress and high volume.
- The candidate should have strong organizational and teamwork skills.
- Knowledge of Consumer Investments and Merrill systems and clients is a plus.
About the company
Bank of America runs one of the largest US banks, serving consumers, small businesses, wealthy families, corporations and institutional investors. Alongside checking accounts, credit cards, mortgages and business loans, it owns the Merrill brokerage, a private bank for wealthy clients and a global investment bank that advises on deals and trades stocks and bonds. Customers reach it through thousands of branches and ATMs and its mobile banking app. It earns money mainly from the gap between what it charges on loans and pays on deposits, plus fees from advice, asset management, deal work and trading. It grew from a San Francisco bank founded in 1904 and is headquartered in Charlotte, North Carolina.
Company Size
10,001+
Company Stage
IPO
Headquarters
Charlotte, North Carolina
Founded
1904
Get referred to Bank of America
See people who can refer or advise you
Simplify's Take
What believers are saying
- Profits are climbing: net income rose 27% to $9.1 billion in the June 2026 quarter on trading and dealmaking.
- Tech careers have budget behind them: $4 billion of Bank of America's $13 billion yearly tech spend funds new initiatives.
- Cheap funding cushions profits: $530 billion of its $2.03 trillion in deposits paid no interest at June 2026.
What critics are saying
- Falling rates pinch lending profit: lower rates partly offset its 9% rise in interest income in the June 2026 quarter.
- AI is reshaping jobs: over 200,000 employees use AI tools, sending 400,000-plus prompts daily as of July 2026.
- Succession remains open: CEO Brian Moynihan plans to stay through decade's end after a December 2025 executive shake-up.
What makes Bank of America unique
- Small firms bank here: it serves 4 million small businesses and calls itself the top US small business lender.
- Wealth management is a second engine: Merrill, its brokerage, and the Private Bank oversee about $4.9 trillion in client balances.
- Customers use its chatbot at scale: virtual assistant Erica has logged over 3 billion client interactions since 2018.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Paid Vacation
Paid Sick Leave
Flexible Work Hours
Remote Work Options
Professional Development Budget
Conference Attendance Budget
Growth & Insights and Company News
6 month growth
-1%1 year growth
-1%2 year growth
-1%A Bank of America (BofA) survey of 117 advertisers and agencies suggests ChatGPT is starting to compete with Google for future ad budgets. In the poll, 26% named ChatGPT as the platform likely to gain the most ad spending over the next 12 months, ahead of Google Search at 19% and YouTube at 11%. Google still leads on current spending. Search was picked by 30% as the platform with the biggest rise in spend, and 33% said it was where AI was lifting ad returns fastest. Alphabet's Google Search and other revenue rose 17% to $63.27 billion in the second quarter. OpenAI said ChatGPT Ads passed $1 billion in annualised revenue run rate less than 200 days after launch. In the survey, 28% of respondents already advertise on ChatGPT, and 43% plan to start within 12 months.
Bank of America has hired 1,000 contractors to help patch software flaws exposed by advanced AI models, including Anthropic's Mythos, chief executive officer Brian Moynihan told CNBC on Wednesday. The contractors work alongside 3,000 internal staff and have been in place since the second quarter. The bank spent a "couple hundred million plus" in the third quarter on software fixes and anti-money laundering compliance. Moynihan expects remediation costs to fall over time. "Once you patch, you don't have to patch as much," he said. Shares slumped as much as 8% on Wednesday. AI is also cutting costs. Savings from the bank's 130 internal AI projects are expected to rise from $300 million this year to $700 million in 2027.
Bank of America is losing another senior banker. Amy Lissauer, one of its most senior female executives, is leaving for JPMorgan Chase, Reuters reported, citing people familiar with the matter. Chief executive officer Brian Moynihan and Faiz Ahmad, co-head of global investment banking, tried to keep her. A source said BofA could not match JPMorgan's pay package. Co-head of global investment banking Mike Joo and tech banker Ed Liu left in early August. Tech dealmaker Kevin Brunner and M&A co-head David Fishman are also joining JPMorgan. The business remains strong. Second-quarter investment banking fees rose 50% to more than $2.1 billion, and total revenue rose 15% to $31.6 billion.
Bank of America missed Wall Street's third-quarter 2026 revenue forecasts. Revenue rose 2.6% year on year to $29.96 billion, short of analyst estimates of $30.56 billion. Earnings per share (EPS) under generally accepted accounting principles were $0.91, 17.6% below the $1.10 analysts expected. The efficiency ratio was 65.8%, against an estimate of 61.1%. Net interest income grew 8% to $16.45 billion, in line with the $16.52 billion forecast. Net interest margin was 2.2%, ahead of the 2.1% estimate. Tangible book value per share rose 2.1% to $29.14, below the $29.62 estimate. The bank's market capitalisation stands at $377.3 billion.
Bank of America's third-quarter profit fell 17% from a year earlier to $6.93 billion, or $0.91 per share, missing analyst expectations of $1.10. A $1.2 billion fine from US regulators over failures in its anti-money laundering safeguards weighed on results. Its shares fell more than 3% in premarket trading. Excluding the penalty, the bank earned $8.1 billion, or $1.08 per share. Revenue rose 3% to $30 billion. Net interest income rose 8% to $16.4 billion on higher loan and deposit balances. Investment banking fees fell 11% to $1.8 billion, and fixed income trading revenue fell 17% to $2.6 billion. Equities trading revenue rose 11% to $2.5 billion. Chief executive officer Brian Moynihan said commercial lending grew in every client segment.