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House of Commons of Canada

Nonpartisan parliamentary administration in Canada

Constituency Assistant

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeThompson, MB, CanadaNo salary listedIn-person

About the Job

Requirements

  • Postsecondary diploma or training from a recognized institution, or an acceptable combination of education, training, and relevant experience.
  • Experience in a customer-service-oriented environment, including retail, office administration, or hospitality.
  • Experience working in a politically sensitive environment or one involving direct interaction with the public.
  • Experience collaborating with external partners, organizations, and stakeholders to resolve problems and achieve shared objectives.
  • Experience supporting communications and outreach activities, including writing materials, coordinating stakeholder-engagement initiatives, and preparing public communications.
  • Experience managing multiple tasks simultaneously and setting priorities, with the ability to adapt quickly to different situations.

Responsibilities

  • Respond to community members' inquiries by phone, email, and in person; follow up on residents' cases; and communicate with government organizations to resolve issues raised.
  • Maintain confidential records, manage correspondence, schedule meetings, and contribute to the daily operation of the constituency office.
  • Participate in planning events, outreach activities, and local meetings to strengthen community ties.
  • Write and coordinate written communications, including monthly mailings, correspondence with residents, press releases, and promotional materials, to support community engagement and outreach efforts.
  • Help residents navigate federal programs and services, resolve complex issues, and access needed support.

Desired Qualifications

  • Knowledge of federal government programs and services, as well as government processes.

About the Company

House of Commons of Canada

Nonpartisan parliamentary administration in Canada

The House of Commons of Canada is the elected chamber of Parliament, where MPs debate legislation, examine public spending and hold the government to account. Its nonpartisan administration supports parliamentary proceedings and committees, publishes official records, and supplies legal advice, technology and facilities for MPs. These services support work on Parliament Hill and in constituency offices across Canada and maintain continuity between successive Parliaments. The Board of Internal Economy governs its financial and administrative affairs, with public funding authorized by Parliament. Established in 1867, the House of Commons is based in Ottawa, Ontario.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Ottawa, Canada
Founded
1867

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