Patient Access Representative
Saint Luke's
Patient Access Representative
Saint Luke's
Nonprofit integrated health system
This position conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verify patient insurance eligibility, confirm benefits eligibility, and gather statistical information in compliance with federal and state regulations. Complete payment transactions by using proper negotiating techniques to professionally collect money owed by our Patients and Guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast paced work environment are required.
Applicable Experience:
Less than 1 yearNonprofit integrated health system
Saint Luke's operates a nonprofit health system serving Kansas City and surrounding Missouri and Kansas counties, now part of BJC Health. It runs 10 hospitals, physician practices, home care and hospice, imaging centers, behavioral health, and senior living services, plus specialty institutes for heart, neuroscience, cancer, and rehab care. What sets Saint Luke's apart is its Mid America Heart Institute and Marion Bloch Neuroscience Institute, both nationally recognized. The goal is to improve the health and well-being of the communities it serves.
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